Jobs at Testiver

Job Description

• The Growth and Program Coordinator is responsible for managing the sales and coordination of courses offered by our organization.
• This role plays a crucial part in ensuring the smooth operation of sales and responsible for overseeing and managing various aspects of our programs and courses.
• This role involves working closely with the marketing team, instructors, students, and other relevant stakeholders to ensure a smooth process from first contact all the way through to effective course delivery and follow up support.
• This role might have the possibility of work from home with occasional onsite meetings.

Key Responsibilities
Sales and Enrollment Management:

• Contact prospective attendees via identified channels to follow up with interested parties.
• Promote courses and educational programs to potential students or corporate clients.
• Respond to inquiries from prospective students and provide information on available courses.
• Coordinate the allocation of resources such as classrooms, materials, and technology needed for the course.
• Assist in the enrollment process, including course setup, student setup on applications, registration, payment processing, and documentation.
• Prepare and maintain sales documents, proposals, and reports.
• Monitor and track sales leads, opportunities, and pipelines.

Course Setup, Maintenance & Coordination:

• Schedule and coordinate course sessions, including dates, times, and locations.
• Liaise with instructors and trainers to ensure they have the necessary resources and materials for effective course delivery.
• Monitor and manage course attendance and student progress.
• Liaise with course instructors to confirm availability and manage schedules.
• Create and maintain course schedules, including class timings, locations, and instructor assignments.
• Ensure the course meets quality standards and complies with accreditation requirements.

Customer Relationship Management:

• Build and maintain strong relationships with prospective, existing, and past students and corporate clients.
• Address any issues or concerns raised by students and clients in a timely and professional manner.
• Collect feedback and make improvements to courses based on customer input.
• Escalate customer issues to the right managerial channels.
• Handle customer complaints or issues and ensure timely resolution.
• Maintain accurate customer databases and records.
• Act as a liaison between students and administrative staff.
• Communicate important information about the course, deadlines, and policies.

Administrative Tasks:

• Maintain accurate records of course enrollments, attendance, and financial transactions.
• Prepare and distribute course materials and resources.
• Generate reports on course performance and sales metrics.
• Serve as first point of contact for inquiries.

Marketing Support:

• Collaborate with the marketing team to develop marketing materials and strategies to attract more students.
• Attend promotional events or conferences to represent the organization and its courses.

Qualifications

• Bachelor's Degree in Business, Marketing, Education, or a related field
• 2 - 10 years relevant work experience.
• Proven experience in sales, customer service, or course coordination.
• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Proficiency in relevant software and tools for record-keeping and data analysis.
• Knowledge of the education or training industry and market trends.
• Prior experience in educational administration, course coordination, or a related role is preferred.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and attention to detail.
• Use of collaboration tools like slack, MS Teams, Jira etc.

Additional Requirements:

• Willingness to work flexible hours, including evenings and weekends when necessary.
• Ability to travel occasionally for meetings or events.
• Knowledge of online learning platforms and technologies is a plus.

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Job Description

• We are seeking a highly organized and proactive Executive Assistant and Administrator to support our executive team and oversee administrative functions within our organization.
• This role requires a versatile individual who can effectively manage a wide range of tasks and responsibilities to ensure the smooth operation of the office and provide vital support to executives.
• This role might have the possibility of work from home with occasional onsite meetings.
• Ability to work within different time zones.
• As an Executive Assistant and Administrator, you will play a critical role in ensuring the efficient operation of our organization and providing essential support to our executives.
• If you are an organized, detail-oriented, and proactive professional with the ability to manage a variety of responsibilities, we encourage you to apply and become an integral part of our team.

Responsibilities
Executive Assistance:

• Calendar Management: Effectively manage the EXECUTIVE's complex and ever-changing calendar, scheduling meetings, appointments, and travel arrangements. Anticipate scheduling conflicts and make proactive adjustments as needed.
• Email and Communication: Monitor and manage the EXECUTIVE's email inbox, prioritize messages, draft responses, and ensure that critical matters are addressed promptly. Handle phone calls and inquiries professionally and efficiently.
• Travel Arrangements: Arrange all travel logistics for the EXECUTIVE, including flights, accommodations, transportation, and itineraries. Ensure seamless travel experiences, considering time zones and potential delays.
• Meeting Preparation: Prepare agendas, materials, and briefings for meetings attended by the EXECUTIVE. Take minutes and follow up on action items as required.
• Document Management: Organize and maintain electronic and physical files, ensuring documents are accessible and confidential information is protected.
• Gatekeeping: Act as the primary point of contact between the EXECUTIVE and internal/external stakeholders, exercising discretion and professionalism in all interactions.
• Project Support: Assist the EXECUTIVE in managing special projects and initiatives, conducting research, and coordinating activities with other team members.
• Expense Management: Handle expense reports, receipts, and reimbursements for the EXECUTIVE, maintaining accurate records.
• Personal Assistance: Provide personal support to the EXECUTIVE as needed, including managing personal appointments, errands, and family-related matters.
• 24/7 Availability: Be available to provide support outside of regular business hours as required, including evenings and weekends, to accommodate the EXECUTIVE's needs.
• Confidentiality: Handle sensitive and confidential information with the utmost discretion and always maintain a high level of professionalism.

Administrative Duties:

• Oversee general office administration, including maintaining office supplies, equipment, and facilities.
• Coordinate and schedule team meetings and events, ensuring efficient communication and follow-up.
• Manage incoming and outgoing mail, packages, and courier services.
• Maintain electronic and physical filing systems, ensuring documents are organized and accessible.
• Assist in the onboarding process for new employees, including preparing necessary paperwork and coordinating orientations.
• Collaborate with HR and finance departments to manage payroll, expenses, and benefits administration.
• Handle confidential and sensitive information with discretion and professionalism.
• Assist with special projects and tasks as assigned by executives.

Requirements

• Bachelor's Degree in Business Administration, Management, or a related field (preferred but not required).
• 1 - 6 years relevant work experience.
• Proven experience as an executive assistant, administrative assistant, or in a similar role.
• Excellent organizational and time management skills.
• Strong written and verbal communication skills.
• Proficiency in office software (e.g., Microsoft Office Suite, Google Workspace).
• Ability to multitask and prioritize tasks effectively.
• Exceptional attention to detail and accuracy.
• Professional demeanor and strong interpersonal skills.
• Ability to handle sensitive information with confidentiality and discretion.
• Problem-solving skills and the ability to work independently.
• Flexibility and adaptability to changing priorities and tasks.
• Knowledge of office equipment and procedures.

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Job Description

• We are seeking a highly motivated and experienced End-to-End Digital Marketer to join our team. As an End-to-End Digital Marketer, you will be responsible for developing and executing comprehensive digital marketing strategies to drive brand awareness, engagement, and conversion across various online platforms.
• You will work in a dynamic environment, collaborating with cross-functional teams to achieve business objectives.
• This role might have the possibility of work from home with occasional onsite meetings.
• Any relevant experience working for anEdTech, University or Training/Learning business is an advantage.
• As an End-to-End Digital Marketer, you will play a critical role in driving our digital marketing efforts and contributing to the growth and success of our organization.

Responsibilities

• Digital Strategy Development: Create and implement a holistic digital marketing strategy aligned with business goals, incorporating SEO, content marketing, social media, email marketing, PPC, and other relevant channels.
• Content Creation and Management: Are you a storyteller? Can you develop compelling and relevant content for various digital platforms, including websites, blogs, social media, email campaigns, and video content?
• Search Engine Optimization (SEO): Optimize website content and structure for search engines, conduct keyword research, and monitor rankings to improve organic visibility.
• Paid Advertising: Plan, execute, and optimize pay-per-click (PPC) advertising campaigns on platforms like Google Ads, Facebook Ads, and others.
• Social Media Management: Manage and grow social media profiles, create engaging posts, run social media advertising campaigns, and analyze performance metrics. Manage and grow social media profiles, engage actively with users create engaging posts, run social media advertising campaigns, and analyze performance metrics.
• Email Marketing: Create and execute email marketing campaigns, segment audiences, and analyze email campaign performance.
• Analytics and Reporting: Monitor and analyze digital marketing KPIs, prepare regular performance reports, and use data-driven insights to refine strategies.
• Conversion Rate Optimization (CRO): Identify opportunities for improving website user experience and conversion rates through A/B testing and other CRO techniques.
• Online Reputation Management: Monitor online reviews and feedback, respond to customer inquiries, and maintain a positive online brand image.
• Competitor Analysis: Stay informed about industry trends and competitive landscape to identify opportunities and threats.
• Budget Management: Allocate and manage budgets effectively across various digital marketing channels, ensuring maximum ROI.
• Marketing Automation: Implement and manage marketing automation tools to streamline processes and nurture leads.

Requirements

• Bachelor’s Degree in Marketing, Business, or a related field.
• 3 - 7 years work experience.
• Proven experience as a Digital Marketer with a track record of successful digital marketing campaigns.
• Strong understanding of digital marketing channels, tools, and best practices.
• Proficiency in digital marketing platforms and tools, including Google Analytics, Google Ads, social media management tools, and email marketing software.
• Excellent written and verbal communication skills.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Creative thinking and the ability to develop innovative marketing strategies.
• Familiarity with website content management systems (e.g., WordPress) and basic HTML/CSS knowledge.
• Knowledge of SEO best practices and tools.
• Strong project management skills and the ability to work in a fast-paced environment.
• Up-to-date with the latest trends and best practices in digital marketing.
• Certifications in digital marketing (e.g., Google Ads, Google Analytics, HubSpot, Zoho CRM, Zoho Campaigns etc.) are a plus.
• Ability to use other collaborative project tools like MS 365, Jira and Slack