Latest Jobs at Amecron Nigeria Limited

Description
General Services:

• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• Request Management
• Change and Problem Management
• OS Backup Management
• Asset Inventory, Support Documentation and Spares Management
• Hardware Infrastructure management/support.

Specific User Services:

• VWS Landscape infrastructure support
• VWS Landscape user support
• VWS Landscape - Deskside visits.

Backend Services:

• Standalone Linux System support - RHEL
• Standalone Linux System support - RHEL
• Standalone Linux System support - Seismic Clusters
• Standalone Linux System support - Seismic Clusters.

TOE Compliance:

• Infrastructure / Platform
• SuSE
• SuSE
• RHEL VWS Blades
• VWS Maintenance Window for Windows blades only
• RHEL Systems
• Seismic clusters.

Support to other teams:

• Project Activities
• IT Clinic
• Support to other suppoort teams (storage, linux, database)
• Control ACD and Documentation Reviews
• Compliance Remediations
• Vulnerability Remediations
• Audit Response
• Review and respond to User and Monitoring tool mails
• Review and respond to device status reports
• Review and respond to service now ticket
• Review and respond to MS Teams calls
• Review and respond to ACD calls
• Review and respond to User requests
• Plan and execute changes
• Ensure monthly OS backups
• Maintain and update device support and spare records
• Provide hardware support for window servers and blades
• Provide system administration support to all users services
• Provide system administration support to all users services
• Plan and complete Deskside visits where required
• Provide system administration support to RHEL infrastructure
• Provide user-related system support to all users of RHEL servers
• Provide system administration support to seismic cluster nodes
• Provide user-related system support for Seismic cluster services
• Ensure TOE compliance for infrastructure firmware
• Ensure TOE compliance for infrastructure Operating Systems
• 3rd Line activities to help ensure TOE compliance for infrastructure Operating Systems
• Ensure OS TOE compliance for Windows and RHEL VWS Blades
• Ensure Monthly OS patching
• Ensure TOE compliance for infrastructure Operating Systems
• Ensure TOE compliance for infrastructure Operating Systems
• Provide support to project delivery
• Customer Engagement Sessions
• Adhoc support team requests
• Process Documents
• Remediation of all events of interest on controls for SOx and Non-SOx assets
• Remediation of all events of interest on controls for D&M SOx and Non-SOx assets (5 controls)
• Respond to Audit queries from LOD2 and External auditors.

Job Responsibilities

• The Linux Systems Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
• This position assists project teams with technical issues in the initiation, planning and implementation phases with multiple departments, clients, and vendors.
• The Linux Systems Administrator will be involved in the continued implementation, rollout, maintenance, and support of all corporate software and servers and related infrastructure.
• This individual participates in technical research and development to enable continuing innovation within the infrastructure.
• This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values and enabling staff.
• The ideal candidate is a strong technology professional with experience in a variety of environments for server and application administration for all development, testing, and production systems.

The key responsibilities include:

• Ensure HSE goal zero is achieved in all aspect operations service delivery.
• Ensure that servers’ availability is within agreed SLA.
• Incident/Problem resolution on escalation from 1st and 2nd Line Support
• Ensure backup operations are up and running.
• Ensure adherence to established processes.
• Events and capacity management
• Operations support for Hosting and Storage projects
• Hosting and Storage infrastructure security monitoring and remediation
• Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
• Configure / add new services as necessary.
• Develop, maintain installation and configuration procedures through the change management process.
• Participates in internal and client project planning for business systems and is relied upon to research and develop solutions/suggestions.
• Interface with hardware/software vendors to provide guidance on design and usability.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.

Key Interfaces:

• DBA & Middleware Team
• Hosting and Storage Project Team
• IT Security and compliance Team
• Subsurface and Wells Team
• Exploration, Geophysics and Reservoir Engineering Application Support Team.

Job Dimension

• Works as part of a team that provides support for about:
• Suse Linux servers and 2 support systems
• Physical & Virtual Linux servers
• Linux clusters with cluster nodes
• VWS Linux and Windows Workstations.

Job Purpose:

• Provide technical expertise for RedHat Linux
• Provide technical expertise for Suse Linux
• Provide infrastructure support for Linux based applications.
• Provide infrastructure benchmarks and ensure projects are delivered to operations specification.
• IT security and compliance management.

Special Challenges:

• Understanding of Operations Delivery process
• Understanding of Enterprise Services, Delivery Verticals, Business Interface and IDSO
• Understanding the nature of cross function reporting and communication
• Understanding of virtualization technologies with focus on VMware vSphere.

Requirements
Education & Experience:

• A Degree in Computer Science, Information Systems, physical sciences, or Engineering.
• Ability to speak read and write in the English language.
• At least 5 years’ experience in Systems Administration within the Unix or Linux environment
• Formal Professional Training and Certification in RHCE and ITILF will be added advantage.
• Formal Professional Training on Linux System Administration & Troubleshooting and IT Service Management skills.
• Experience in working with or a good awareness of NetApp Storage Infrastructure.
• Has excellent project management skills to build and execute project plans for system upgrades, patches, rollouts, etc.
• Good understanding of the EP business
• Good understanding of the trends in the IT industry
• Ability to lead and manage third party personnel.
• Ability to manage relations with peers and senior EP business managers effectively in various organisations.
• Strong interpersonal skills, which are critical and required to develop the professional respect essential for successful performance.
• Natural flair for documentation and knowledge sharing
• Ability to communicate with and understand the needs of clients.

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Description
General Services:

• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• Request Management
• Change and Problem Management
• OS Backup Management
• Asset Inventory, Support Documentation and Spares Management
• Hardware Infrastructure management/support.

Specific User Services:

• PARS Restore
• Storage Provisioning
• Tape Restore Request.

Backend Services:

• Daily Backup Exception Report Management
• Daily Filer Status Monitoring
• Monthly Tape Backup Progress Reporting
• Failed Disk Replacement
• SharePoint Daily Backup Management
• Internal Audit of Monthly Tape Backup Process
• Normalization of Storage Infrastructure Aggregates
• Normalization of Storage Infrastructure Volumes
• Storage Vulnerabilities Remediation
• Housekeeping of Storage Restored Volumes
• SAP ERP System Refresh
• Daily uploading of SOx Evidence.

TOE Compliance:

• Infrastructure / Platform.

Support to other teams:

• Project Activities
• IT Clinic
• Support to other support teams ( Linux, database)
• Control ACD and Documentation Reviews
• Compliance Remediations
• Vulnerability Remediations
• Audit Response.

Activity Description:

• Review and respond to User and Monitoring tool mails
• Review and respond to device status reports
• Review and respond to service now ticket
• Review and respond to MS Teams calls
• Review and respond to ACD calls
• Review and respond to User requests
• Plan and execute changes
• Ensure monthly data backups
• Maintain and update device support and spare records
• Provide hardware support for Netapp and Oracle Tape Library
• Project Archival Retrieval System Restores
• Deploying new storage requirements to users
• Restore of data from Monthly Tape Backup
• Monitor Daily Backup Report Status and resolve exceptions (Backup Failures if any)
• Health check status of Storage Infrastructure
• Progress tracking report of Monthly Tape Backup Activity
• Resolution of Storage Failed Disks as applicable
• Monitor & Resolve SharePoint Separate Full Farm and Database Daily Backup
• Completion Verification of Monthly Tape Backup Activity
• Ensure Storage Aggregates are within acceptable thresholds
• Ensure Storage Volumes are within acceptable thresholds
• Close out any identified storage infrastructure vulnerability
• Cleanup of restored volumes after confirmation from Requestor
• Backend refresh of SAP Data during ERP System Refresh Activity
• Daily Storage SOx Evidence uploading into SharePoint
• Provide support to project delivery
• Customer Engagement Sessions
• Adhoc support team requests
• Process Documents
• Remediation of all events of interest on controls for SOx and Non-SOx assets
• Remediation of all events of interest on controls for D&M SOx and Non-SOx assets (5 controls)
• Respond to Audit queries from LOD2 and External auditors
• Ensure TOE compliance for infrastructure firmware
• Provide support to project delivery
• Customer Engagement Sessions
• Adhoc support team requests
• Process Documents
• Remediation of all events of interest on controls for SOx and Non-SOx assets
• Remediation of all events of interest on controls for D&M SOx and Non-SOx assets (5 controls)
• Respond to Audit queries from LOD2 and External auditors.

go to method of application »

Description
Landscape Activity:
General Services:

• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• 1st and 2nd Line Incident Management
• Request Management
• Change and Problem Management
• OS Backup Management
• Asset Inventory, Support Documentation and Spares Management
• Hardware Infrastructure management/support.

Activity Description:

• Review and respond to User and Monitoring tool mails
• Review and respond to device status reports
• Review and respond to service now ticket
• Review and respond to MS Teams calls
• Review and respond to ACD calls
• Review and respond to User requests
• Plan and execute changes
• Ensure monthly OS backups
• Maintain and update device support and spare records
• Provide hardware support for window servers and blades.

Specific User Services:

• Standalone server Landscape infrastructure support
• Cisco UCS and VMware vSphere Landscape infrastructure support.

TOE Compliance:

• Infrastructure / Platform
• Windows.

Support to other teams:

• Project Activities
• IT Clinic
• Support to other suppoort teams (storage, linux, database)
• Control ACD and Documentation Reviews
• Compliance Remediations
• Vulnerability Remediations
• Provide system administration support to all application and user services hosted on this platform
• Provide system administration support to all application and user services hosted on this platform
• Ensure TOE compliance for infrastructure firmware and Hardware
• Ensure OS TOE compliance for Windows servers and OS
• Provide support to project delivery
• Customer Engagement Sessions
• Adhoc support team requests
• Process Documents
• Remediation of all events of interest on controls for SOx and Non-SOx assets
• Remediation of all events of interest on controls for D&M SOx and Non-SOx assets (5 controls).

Summary
Proposition:

• If you enjoy working in a dynamic and rapidly expanding environment with proven knowledge in the administration of Enterprise IT Infrastructure and are eager to be part of a globally recognized team of IT professionals, then this role is for you.

Where You Fit In?

• IT Systems Engineers are vital to how Shell deliver high-quality and cost-effective service. They participate and help coordinate the work activities of Hosting and Storage team which encompasses provisioning and supporting the Enterprise virtualized infrastructure and physical servers in the datacenters, edge locations, and in the cloud.
• You will ensure end-to-end operations of the landscapes and the delivery of the day-to-day E2E application services according to the agreed Service Levels and/or Operate Level Agreements.

What is the Role?

• The Hosting & Storage Operations team comprises 5 subunits serving users in the areas of Hosting, Storage, Datacenter and Corporate Reprographics.
• Infrastructure managed within the team include over 500 virtual servers (Wintel, Unix, and Linux), running on platforms involving various OEMs including IBM, HP, Hitachi, Dell, NetApp, Microsoft, Red Hat, VMWare, and Oracle.

The candidate will demonstrate advanced knowledge in below listed responsibilities:

• The candidate should possess knowledge of Networking Fundamentals, OSI Model, TCP/IP concepts.
• Experience in administering Active Directory, Group Policies, Domain Controllers, File Servers, and Web applications.
• Experience with Windows administration (Windows 2016 -2022). Deployment, patching and upgrades etc
• Install compute infrastructure which encompasses hardware (Cisco UCS blades, Microsoft Hyper-V servers and HP ProLiant DL Servers).
• Administration and configuration of Cisco UCS servers using UCS manager.
• Experience with VMware Vcenter ESXi host administration, VMware Cloud Foundation, Hybrid Cloud Migration tools.
• Hands on experience managing day to day administration of VMware ESXI (7.0 - 8.0) and vCenter Server (8.0)
• Troubleshooting and resolving issues with respect to Virtual Machine/physical servers’ availability, performance, scalability, and security.
• Hands on with PowerShell scripting
• Any prior experience with Azure services (IaaS) is preferred.
• Virtual machine deployment skills from Templates and OVA/OVF, P2V and V2V conversion skills.
• Exposure to ITIL processes such as incident, problem and change management.
• Competency in writing and maintaining custom scripts to increase system efficiency and lower downtime due to required human intervention.
• Must be able to work well in a collaborative team environment, but also independently.
• Strong detail orientation supported by ability to take a structured approach to achieve long-term objectives and build sustainable routines.
• Demonstrates the ability to lead efforts of analysis and resolution of problems or issues; identifies when and how to escalate problems to the appropriate level.

What We Need from You

• BS / MS Degree in Computer Science, Information Technology, Engineering, or a similar field.
• Advanced IT Systems technical knowledge and skills related to: Virtualization and server management (Hardware and Software).
• Experience supporting applications such as: Active Directory, Windows Server, Domain Controllers, MS Certificate Services, VMWare ESXi and vCenter.
• Experience maintaining, securing, patching, and deploying operating systems including but not limited to Windows Server 2016-2022, VMware ESX v7
• Familiarity with protocols and concepts such as: FTP, TCP/IP, ISCSI, SMB, DNS, NTP, SMTP, LDAP, VLANs, load balancing, high availability.
• Significant Cloud experience, preferably in Microsoft Azure.
• Proven ability to monitor systems successfully and efficiently.
• Experience in scripting and automation (preferably PowerShell, PowerCLI, Python)
• Strong communication skills, both oral and written.
• The ability to document and understand complex IT architecture.
• Exposure to ITIL processes such as incident, problem and change management.
• Excellent customer service skills and the ability to work successfully with a variety of personalities and various management levels.
• Certificates and Licenses: Microsoft, Cisco, and VMware certifications are highly preferred.