Latest Jobs at Jumia Nigeria

Job Description

• Review pending product compliance based backend blocks 
• Review and management of quality control for all IP infringement content related cases 
• Management of  luxury brands and daily checks for counterfeit products
• s within stipulated SLA including newly created products and updated   products – Ensure all products go live are authentic & are in correct categories, good product image(s), good & accurate content
• Onsite QC/Brand Management - Ensure only authorized vendors are permitted to list banned & restricted brands with proper management of the stipulated Brand Management Sheets.
• Review of product content for compliance inline with regulatory requirement 
• Management of product content mandatory attributes compliance 
• Management of all regulatory

Qualifications

• Decent knowledge of microsoft office tools
• Familiar with international and luxury brand 
• Familiar with intellectual property laws 
• Proper knowledge of product regulatory requirements
• Strong communication skills (Written & Oral)
• A keen eye for details
• A desire to improve existing process
• Self-motivated, resourceful, hardworking with a positive attitude
• Ability to work quickly and efficiently under tight deadlines
• Proactive and able to show initiative to foresee / resolve issues
• Web scaping knowledge 
• Good command of MS Office & Excel 
• Details oriented, problem solving & good Communication skills
• Portfolio of published articles
• Experience doing research using multiple sources
• Ability to work under pressure  
• Data management skill 

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders

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Responsibilities 

• Identify and analyze potential fraudulent transactions to avoid fraud loss and chargebacks 
• Track and report fraud trends, chargeback trends in the market and propose solutions to fight them
• Manage credit card chargeback process for Visa and Mastercard transactions
• Do KYC documents verification for Jumia Pay customers 
• Work closely with the customer service team on risk related topics like -transaction or account blocked, KYC etc.
• Work closely with finance team on fraud refunds, chargeback etc.
• Adequately follow and enforce all operational process like KYC, ATO, Chargeback, Dispute management etc.
• Update necessary schedules for the risk team.
• Work on other topics assigned by your manager.

Competencies Required

• Proficiency in Microsoft Office (Word, Excel, and Power- point) tools.
• Analytical mind and strong problem-solving skills.
• Proven ability to manage multiple tasks simultaneously.
• Ability to work to deadlines and targets, can prioritize tasks under pressure.
• Autonomous and comfortable interacting with other departments
• Attention to detail.
• Ability to analyze data and identify trends and patterns.
• Good written and verbal communication skills.
• Ownership mentality and a personal growth drive.

Qualification & Experience

• A bachelor’s degree in Economics, Finance, Mathematics, or similar.
• Good understanding of the payment system.