Latest Jobs at Max.ng

Role Overview: 

We are looking to hire a reliable, smart and dedicated Field Operations Officer who will be responsible for the safety of champions, lives and properties of MAX.

What You’ll Do: 

• Respond to emergency calls from Champions 
• Ensure champions follow rules and regulations as prescribed in the contract
• Ensure MAX properties are not in the custody of the Law Enforcement agencies
• Liaise with the Welfare officers concerning Champions
• Maintain a register of First Aiders and ensure the adequate provision of first-aid and welfare facilities
• Undertake daily safety inspections 
• Investigate or arrange for all accidents and near-misses be investigated and prepare report

Requirements

What You’ll Need: 

• Minimum of Ordinary Level Diploma or its equivalent
• Minimum of two (2) years work experience
• Safety Certificate is an added advantage
• Ability to ride a two wheeler 
• Confident and outspoken 
• Ability to communicate well in language of the city and English
• Knowledge of the city

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Description

We are looking to hire a reliable and diligent Recovery Officer who will be responsible for ensuring that all funds given to champions by the company are collected using all legal means, remind and persuade champions of their outstanding and overdue loans to be paid up in full.

What You’ll Do:

• Lead recovery activities across all cities and new locations.
• Handles special credit arrangements and deviations from standard terms of payment.
• Reviews debt recovery process’s effectiveness and policies.
• Select and manage an effective process of outsourcing seriously past due accounts referred monthly to external debt agency services by analyzing the selection, monitoring the collection performance and assuring a reasonable rate of return.
• Execute all asset recovery logistics with applicable external service providers (e.g., repossession companies, bailiffs, external legal counsel, auctioneers) against budget and effectively troubleshoot unforeseen issues/problems that may arise.
• Engage with guarantors to negotiate reasonable settlements on post-recovery shortfall amounts and/or collaborate with legal/external counsel in executing the legal strategy of asserting and enforcing legal claims.
• Ensure training plans and documentation are up to date and in place for collections of receivables and applications.
• Facilitate the inspection and removal of repossessed collateral under repurchase from champions 
• Engage with guarantors to negotiate reasonable settlements on champions debts recovery 
• Work on special projects tied to the goals and objectives of the role that primarily focus on process simplification and enhanced data analysis/reporting
• Coordinate/compile & report on all data, metrics and outcomes relevant to the role, as routinely required 
• Staff Development: Involvement in the career development of the team and any staffing decisions.
• Leadership: effectively lead, manage and develop recovery teams across current and new city launches.

Requirements

What You’ll Need: 

• Higher National Diploma in Marketing or Business
• Minimum of three (3) years work experience
• Sound judgment, analytical and decision-making skills.
• Creativity, Innovation & Adaptability
• Leadership, managerial and multi-tasking skills
• Sound numeracy, communication and time management skills
• Provide feedback, coaching and mentoring to internal staff vendor representatives to improve audit results
• Demonstrate ability to follow policy and procedures.
• Computer literate – proficient user of office applications such as MS Word, Excel, PowerPoint, e-mail and calendar applications

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Description

• Place collection calls to champions in an effort to diplomatically collect on overdue payments.
• Monitor champion accounts to identify outstanding debts and achieve collection targets to ensure a positive portfolio.
• Take early actions to encourage timely debt payments.
• Report on account collected and accounts receivable status
• Understand new trends, expectations, and information to communicate back to the team.
• Update account status records and collection efforts
• Record and update account information to aid in account resolution

Requirements

• 1-3 years experience in similar role
• Have in depth industry knowledge on Lending
• Knowledgeable on how targets work
• Great negotiating skills
• Strong interpersonal and communication(written and oral) skills
• Ability to maintain accuracy and work with minimal to no supervision
• Ability to manage and juggle multiple priorities and projects
• Attention to detail
• Basic proficiency in MS Office Tools especially Excel
• Problem Solving
• People management

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Description

We are looking to hire an experienced Fleet Officer who will take responsiblity of maintaining, documenting and tracking our Vehicles.

You will be a strategic thinker with strong organizational and problem-solving skills. You will have strong designing experience, an analytical mind and outstanding presentation skills. You will be highly analytical, a self-starter, results-oriented and able to thrive in an entrepreneurial and fast-paced environment.

What you will do:

• Document Assessment records for all vehicles brought into the MAX workshops for maintenance
• Ensure that all Vehicles scheduled for maintenance are checked into the premises and on VAMS
• Maintain detailed records of vehicle maintenance and servicing
• Work with the vehicle maintenance manager to improve on checklists and maintenance routines
• Co-ordinate with Authorized Service Workshops in your jurisdiction to ensure that service records are entered into VAMS
• Ensure periodical visits to Authorized Service Workshops to confirm that maintenance is carried out according to MAX standards and Checklists.
• Supervise the technicians and ensure they carry out their job functions satisfactorily• Create and fill out job cards for any vehicle that is brought for preventive maintenance to any location

Requirements

• Strong interpersonal and communication (written and oral) skills
• Excellent understanding of Inventory Control principles and practices.
• Proficient in MS Office/Google Workspace.
• Good understanding of fleet management.
• Critical and Analytical thinking.
• Accuracy and Attention to detail.
• Confidentiality and Thoroughness
• <Minimum of OND in any Engineering discipline.
• Mechanical Engineering is preferred
• 2 Years cognate experience as a vehicle technician or 2 years experience in fleet management

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Description

Documentation: Document evidence of pre- inspection and post inspection for vehicles

Vehicle Maintenance:

• Test vehicles before maintenance to ascertain the level of repair to be carried out
• Follow up the process of repair to ensure that spare parts appropriated for maintenance work is utilized judiciously.
• Work with the vehicle maintenance manager to improve on checklists and maintenance routines
• Periodically visit Authorized Service Workshops to confirm that maintenance work is carried out according to MAX routines and standards.
• Inspect/Test Vehicles after maintenance to ensure that the needed repairs are carried out.
• Vehicle Refurbishment:
• Support in the assessment of vehicles using the pre-assessment checklist before refurbishment is carried out to ascertain the level of damage
• Inspect spare parts which are to be used for refurbishment purposes to ensure it meets the requirements
• Inspect/Test vehicles after refurbishment using the post-assessment checklist to confirm the vehicles are refurbished to set standards
• Guide technicians on maintenance best practices

Administrative Function: Ensure job cards are filled out for every vehicle brought into the facility for maintenance/refurbishment. Conduct frequent training of technicians

Requirements

• Skills and Abilities:
• Strong interpersonal and communication (written and oral) skills
• Good understanding of Inventory Control principles and practices
• Proficient in MS Office/Google Workspace
• Good understanding of fleet management
• Critical and Analytical thinking
• Accuracy and Attention to detail
• Confidentiality and Thoroughness

Required Qualifications:

• Minimum of OND in any Engineering discipline. Mechanical Engineering is preferred
• 2 Years cognate experience as a vehicle technician or 2 years’ experience in fleet management
• Ability to ride 2-Wheelers and 3-Wheelers with proficiency.