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  • Posted: Sep 3, 2024
    Deadline: Not specified
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    KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly profi...
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    Sales Manager

    • We are seeking a highly motivated and experienced Mid-Level Sales Manager to join our luxury brand team. The successful candidate will be responsible for leading and managing a team of sales professionals, driving sales growth, and ensuring customer satisfaction.

    Key Responsibilities:

    • Develop and implement sales strategies and tactics to achieve revenue targets.
    • Recruit, train, and develop a high-performing sales team.
    • Coach and mentor sales representatives to enhance their skills and performance.
    • Monitor and analyze sales performance to identify areas for improvement.
    • Conduct regular sales team meetings and provide feedback.
    • Build and maintain strong relationships with key clients and partners.
    • Negotiate contracts and close deals with high-net-worth individuals.
    • Ensure adherence to sales processes and procedures.
    • Provide leadership and support to the sales team.

    Qualifications:

    • Bachelor's degree in Sales, Marketing, or a related field.
    • Minimum of 5 years of experience in sales management, preferably in the luxury industry.
    • Proven track record of achieving sales targets and leading high-performing sales teams.
    • Strong understanding of the luxury market and the needs of high-net-worth individuals.
    • Excellent communication and interpersonal skills.
    • Ability to build rapport and trust with clients.
    • Strong negotiation and closing skills.
    • Self-motivated and results-oriented.
    • Ability to work independently and as part of a team.

    Additional Skills (Preferred):

    • Experience with CRM software.
    • Knowledge of luxury brand marketing and branding strategies.
    • Fluency in multiple languages.

    Benefits:

    • Competitive salary and commission structure.
    • Opportunities for professional growth and development.
    • Luxury brand experience and exposure.
    • Collaborative and supportive work environment.

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    VIP Sales Manager

    • We are seeking a highly experienced and results-oriented VIP Sales Manager to join our dynamic team.
    • The successful candidate will be responsible for developing and maintaining relationships with top political players, government officials, and A-list personalities, driving sales of our premium products or services.

    Key Responsibilities:

    • Relationship Building: Cultivate strong and lasting relationships with high-profile individuals, understanding their needs and preferences to effectively position our offerings.
    • Networking: Leverage your extensive network to identify and engage with potential VIP clients, attending industry events and conferences to expand your reach.
    • Sales Strategy: Develop and implement targeted sales strategies to penetrate VIP markets, identifying opportunities and tailoring your approach to meet their unique requirements.
    • Negotiation: Conduct skillful negotiations to secure favorable terms and conditions for VIP deals, demonstrating exceptional negotiation skills and persuasive abilities.
    • Account Management: Provide exceptional customer service to VIP clients, ensuring their satisfaction and loyalty.
    • Sales Reporting: Track sales performance and provide regular reports to management, analyzing sales data to identify trends and opportunities for growth.

    Qualifications:

    • Proven track record of success in VIP sales, with a demonstrated ability to develop and maintain relationships with high-profile individuals.
    • Deep understanding of the VIP market and the unique needs and preferences of top political players, government officials, and A-list personalities.
    • Exceptional communication and interpersonal skills, with the ability to build trust and rapport with high-level clientele.
    • Strong negotiation and closing skills, with a proven ability to secure favorable deals.
    • Self-motivated and results-oriented, with a passion for driving sales and achieving ambitious targets.
    • Ability to work independently and as part of a team, collaborating effectively with colleagues to achieve shared goals.

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    Sales Executive

    • We are seeking a highly motivated and results-driven Sales Executive to join our luxury brand team.
    • The successful candidate will be responsible for selling our premium products to high-net-worth individuals (HNWIs).

    Key Responsibilities:

    • Develop and execute sales strategies to achieve revenue targets.
    • Identify, research, and cultivate relationships with potential high-net-worth clients.
    • Conduct in-depth needs assessments to understand client requirements and preferences.
    • Prepare and deliver persuasive sales presentations that highlight the unique value proposition of our products.
    • Negotiate terms and conditions of sales agreements to maximize profitability.
    • Manage the entire sales cycle, from lead generation to closing deals.
    • Provide exceptional customer service and build long-term relationships with clients.
    • Track sales performance and provide regular reports to management.
    • Collaborate with marketing and product teams to develop effective sales strategies.

    Qualifications:

    • Minimum of 3-5 years of experience in luxury sales.
    • Proven track record of achieving sales targets in a competitive environment.
    • Strong understanding of the luxury market and the needs of high-net-worth individuals.
    • Excellent communication and interpersonal skills, both verbal and written.
    • Ability to build rapport and trust with clients at all levels.
    • Strong negotiation and closing skills.
    • Self-motivated and results-oriented.
    • Ability to work independently and as part of a team.

    Additional Skills (Preferred):

    • Experience with CRM softwares
    • Knowledge of luxury brand marketing and branding strategies.
    • Fluency in multiple languages.

    go to method of application »

    Customer Service Representative (SPA Experience)

    Job Description: 

    • We are seeking a highly motivated and customer-oriented Customer Service Representative to join our team at SPA .
    • The successful candidate will be responsible for providing exceptional customer service to our clients and ensuring a positive spa experience.

    Key Responsibilities:

    • Greet and welcome clients upon arrival.
    • Provide comprehensive information about our spa services, products, and promotions.
    • Assist clients in scheduling appointments and answering inquiries.
    • Handle client concerns and complaints promptly and professionally.
    • Manage the appointment booking process.
    • Coordinate with therapists and other spa staff.
    • Promote and sell spa products and retail items to clients.
    • Provide knowledgeable recommendations based on client needs and preferences.
    • Assist with general spa operations, such as maintaining cleanliness and organization.
    • Ensure that spa facilities and equipment are in good working condition.
    • Strive to exceed client expectations by providing personalized and attentive service.
    • Gather feedback from clients to identify areas for improvement and enhance the overall spa experience.

    Qualifications:

    • Previous experience in customer service, preferably in a spa or hospitality setting.
    • Excellent communication and interpersonal skills.
    • Strong organizational and time management abilities.
    • Ability to work effectively under pressure and maintain a positive demeanor. 1. hanghieugiatot.com hanghieugiatot.com
    • Passion for providing exceptional customer service.

    Additional Skills (Preferred):

    • Knowledge of spa treatments and techniques.
    • Experience with spa management software.
    • Ability to multitask and prioritize tasks effectively.

    Benefits:

    • Competitive salary and benefits package.
    • Opportunities for professional growth and development.
    • Discounts on spa services and products.
    • Work in a relaxing and rejuvenating environment.

    Method of Application

    Interested and qualified candidates should forward their CV to: recruitment@kloverharris.com using the Job Title as the subject of the email.

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