Latest Jobs at MTN Nigeria

Job Description
Key Performance Areas: Core, essential responsibilities/outputs of the position (KPA's)

Recruitment & Onboarding:

• Act as the first point of contact between the candidates and the company including interviews, tests, and interpersonal communication to present good first impression of the company.
• Post vacancies on official advertising channels, ORC/LinkedIn/MTN Careers website.
• Screen and filter all resumes submitted to the open job order, seeking only the most qualified applicant as per MTN Global Talent Standards.
• Administrate the Hirevue assessment & shortlisting platform.
• Arrange interviews for hiring managers.
• Perform Background and reference Checks for all prospective hires, accurately documenting these activities.
• Ensure feedback is provided to the applicants (CV acknowledgment, Regret Letters, Offer letters)
• Prepare internal memos for changing assignments, and promotions for internal employees.
• Record and maintain new employees’ files and documents.
• Ensure availability of all related documents to manage the VISA /Work permit process issuing ahead of time.
• Coordinate seamless onboarding and induction of New Joiners in coordination with internal stakeholders and OpCo HRs.
• Manage the probation period process in a timely manner.
• Ensure proper filing and information retrieval of all related documents
• Spool data & report on recruiting activities and onboarding programs to guide management.

Employee Relations & Services:

• Provide Human Resource support to all employees based in Rest of the World (ROW), liasing actively with HR support person at the different OpCos
• Seek to add value to the company by offering advice and assistance to new and current employees.
• Establish, maintain and foster good relationships between the company and employees.
• Manage, monitor and control all company employee’s attendance and leave through the Human Capital Management (HCM) system
• Ensure the proper follow-up of employees’ requests and reply to their inquiries and complaints in a timely manner (HR helpdesk, emails).
• Manage and coordinate Employee medical, life and PA insurance policy and participate in the yearly tendering process.
• Ensure involvement in multiple aspects of the business, including production statistics, employee data status and other projections.
• Respond to complex queries and manage all aspects of issues across the employee lifecycle such as disciplinaries, PIP processes, redundancies, and support the HR leadership with new projects.
• Conduct adequate communication about HR Business Partnering with line managers of all divisions, through the scheduled quarterly meetings and as the need arise.
• Take part in designing and executing social events to boost employee engagement and enhance work-life balance.
• Timely provide necessary requested reports
• Perform any other duties that may be assigned from time to time.

Role Deliverables

• Time to fill/ Hiring ratio.
• Turnover ratio.
• Sentimeter results (e.g. HR Service)
• Effective management of Secondments and Secondees
• 100% information and data compliance.
• Effective communication channels/ initiatives.
• Compliance to Policies & Procedures.

Job Requirements (Education, Experience and Competencies)
Education:

• Minimum of 4 Year Bachelor's Degree in equivalent specialization (Human Resources or Business Administration)
• English and additional language is an advantage.

Experience:

• Potential manager track record of 3+ years; with experience in HR Operations, Recruitment and Employee relations.
• Working in the Telecom industry is preferable.
• Worked across diverse cultures and geographies

Other:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Ability to acquire a thorough understanding of the organization’s hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Proficient with Microsoft Office Suite or related software.

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Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm that sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions.

Requirements
Education:

• First Degree preferably Social Sciences
• Fluent in English.

Experience:

• 1 - 3 years’ experience which includes:
  • Experience working in a medium-sized organization
  • Sales & Marketing experience in a Fast Moving Consumer Goods environment

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Description

• Provide digital support for internal campaigns and key business initiatives.
• Develop and deploy effective multi-platform/multi-stakeholder messaging via digital channels.
• Collaborate with relevant stakeholders to ensure enterprise-wide intranet (SHARE) is an effective business communication tool as well as dynamic collaboration and internal bonding platform which complies with corporate identity guidelines.
• Ensure the smooth running of digital channels in the corporate section of the MTN website.
• Ensure smooth running of all MTN Nigeria’s internal digital and communication channels including:
  • Various secondary portals/content management systems,
  • Online publishing platforms and the staff radio platform
  • Digital screens in all locations
• Understanding of approved MTNN Communication Code and group-wide corporate identity guidelines and their application to digital communication materials.
• Provide key digital communication support to business units as well as key business-wide initiatives.
• Interface with creative and digital content consultants to deploy an integrated communications and engagement strategy to positively influence internal stakeholder perception.
• Develop engaging and effective digital communication campaigns to drive understanding and buy-in among critical stakeholders.
• Identify and leverage internal assets towards reduction in production costs in line with MTNN Value Creation Philosophy.

Requirements
Education:

• First Degree in any relevant discipline
• Fluent in English.

Experience:

• 3 - 7 years’ experience which includes:
  • Minimum of 3 years’ experience in corporate communications, digital specialization; content development for varied audiences
  • Experience working in a medium to large organization  
  • Excellent graphic design, video editing skills and an understanding of radio broadcasting
  • Knowledge of evolving, contemporary digital communication tools and techniques
  • Good knowledge of scripting languages such as HTML, CSS, JavaScript, content management systems, etc.
  • Hands-on experience using relevant software such as the Adobe Creative Cloud Suite, Sketch up, CorelDraw, Cinema 4D etc.
  • Sound understanding of UX (User Experience) principles.

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Description

• Define and implement processes and technologies for threat and vulnerability management, threat and risk assessment, and metrics supporting our information security program’s health and performance.
• Coordinates Penetration Testing activities with third-party vendors and lead security assessments to help gauge how ongoing change management in our environment may expose us to internal or external risks.
• Understand end-to-end informational and data processes and flows, and works to protect the security, availability, integrity, confidentiality, and privacy of the data.
• Manage the team to design, build and implement reporting solutions which meet client and user requirements
• Bring greater standardization of methodologies, measures, visualizations and delivery tools for all reporting deliverables
• Understand and evaluate relevant IT & Cyber risks and controls designed to mitigate these risks to a level acceptable by IT management
• Conduct controls testing activities in areas such as Incident Management, Disaster Recovery, Change Management, Cryptography, Network Security and Identity & Access Management
• Lead and coordinate activities relating to risk management, raising awareness and helping further develop the organization’s risk culture.
• Responsible for managing projects and monitoring the quality of work performed on IS and security related engagements, including actively participating in the budget cycle, forecasting, monitoring and tracking functional and divisional expenditure
• Implement and maintain GRC policies and procedures based on ISO 27001 standard.
• Ensure that the Information Security Strategy is meeting the security and privacy needs of internal and external customers.
• Manage the creation, design and documentation of related processes and procedures to support the company to reduce risk and vulnerability exposure.
• Provide leadership, guidance, and management of the Cybersecurity and IT Assurance Audit Team, including building individual development plans and performance reviews.

Requirements
Education:

• Bachelor's in Engineering (B.Eng.) / BSc. Computer Science
• Relevant certifications such as CCSP, CISSP, CISA, SSCP, CISM and CASP+
• Fluent in English.

Experience:

• 9 - 17 years’ experience which includes;
  • Minimum 5 years’ experience in internal audit (specifically in cybersecurity, network and Technology audits), with experience in supervising others advantageous
  • Minimum of 2 years in an information security team leadership position
  • Prior experience working in financial services, or other regulated or critical infrastructure sectors is preferred
  • Experience with major audit firm as advantage
  • Extensive knowledge of cybersecurity frameworks such as NIST CSF
  • Extensive knowledge of compliance frameworks such as SOC, ISO, COBIT, and CMMC
  • Knowledge of technical infrastructure, operating systems, networks, databases, and systems as they relate to IT Security and IT Risk.
  • Proficiency in Microsoft Office suite applications with specific emphasis on Word, Excel, Power Point and Projects.

go to method of application »

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm that sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree preferably Social Sciences
• Fluent in English.

Experience:

• 1 - 3 years’ experience which includes:
  • Experience working in a medium-sized organization
  • Sales & Marketing experience in a Fast Moving Consumer Goods environment.

go to method of application »

Mission

• To lead and direct forecasting and budgeting of the company’s business and financial performance.
• To lead and direct financial consolidation and reporting of the company’s performance.

Description

• Support overall financial success of the company through financial planning and analysis, budgeting, revenue modeling and scenario modelling
• Manage and drive the forecasting and budgeting for the company
• Manage the business planning and reporting cycles
• Ensure adherence to Group finance frameworks, guidelines and reporting requirements
• Identify and report deviations from planned performance and carry out root cause analysis
• Review and manage the consolidation of financial results (financial and non-financial information) for monthly, quarterly and annual results as well as forecast, high level budgets and business plans
• Lead and deliver strategic insights and analysis to advise business strategy and decision making; measure and evaluate business performance; supervise progress on key initiatives; benchmarking
• Supervise monthly and annual management reporting activities by providing actual to budget analyses and timely insights on operational highlights affecting future business decision making issues
• Review & Prepare internal financial reports for Exco, Board and Audit Committee including monthly, quarterly, and annual results as well as forecast, high level budgets and business plans
• Lead the development, tracking and analysis of sensitivities around the MoMo PSB's 3 - 5 year financial forecast, under supervision from MTN Group
• Dive into financial data and becoming a subject matter expert on the key drivers, regulatory structures applicable to the company
• Support in internal and external audit programs, providing relevant data from a business performance standpoint
• Other tasks and duties, as assigned by Chief Financial Officer

Requirements
Education:

• First Degree in Accounting or any related field
• Professional Accounting qualification (ICAN, ACCA, CIMA, CPA)
• Data Analysis Certification is an added advantage

Experience:

• 6 - 13 Years' experience including:
  • Minimum 6 years experience in Financial Consolidation & Reporting, Financial Planning & Analysis in a competitive multinational entity.
  • Experience in Fintech (E-commerce, E-payment) banking or Mobile Money industries is an added advantage
  • Experience in Financial Operations.

go to method of application »

Mission

• To manage and develop trade infrastructure and the channels of distribution especially retailers to ensure MTN dominance at retail in the assigned territory.

Description

• Confirm  that  sub dealers and dealer branches are contacted and stock receipt/movement verified.
• Provide informal training in shops on products, services and promotions being run by marketing, channel or region and on-the-spot training/coaching of all visited outlets in territory (100% of all visited outlets in call cycle)
• Manage events and promos, generate sub-dealer promo specifications and perform post-promo evaluation
• Provide weekly/monthly sales activity report and market intelligence report to field service engineers
• Monitor and report back on network quality and other sales impacting indices in territory covered
• Ensure call cycle time of 8 - 10 visits a day per territory or as business requires
• Identify, classify and support all players in channels of distribution and ensure  weekly/monthly database update
• Ensure MTN product availability in channel is >95% at all times and provide weekly product availability report of all visited outlets during call cycles
• Direct all channel participants to MTN identified growth area within your territory
• Establish consistent channel standards including branding as per channel recommendation.
• Increase brand awareness – Signage, POS distribution and target 65% visibility in the channel of distribution (Trade marketing team will measure)
• Support all identified outlets with 100% merchandizing as appropriate and defined.
• Build relationship between lower and upper levels (i.e. authorized distributors and sub dealers), support trade partners and Sub dealers and link subs, retailers etc. to Trade Partners and help nurture the relationship
• Resolve all issues/queries with regards to activations, products and promotions

Requirements
Education:

• First Degree preferably Social Sciences
• Fluent in English.

Experience:

• 1 - 3 years’ experience which includes:
  • Experience working in a medium-sized organization
  • Sales & Marketing experience in a Fast Moving Consumer Goods environment.