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  • Posted: Jul 1, 2024
    Deadline: Not specified
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    Society for Family Health is one of Nigeria’s largest non-governmental organisations. Founded in 1985 by three eminent Nigerians: Professor Olikoye Ransome-Kuti, Justice Ifeyinwa Nzeako, Pharmacist Dahiru Wali and Phil Harvey. Society for Family Health Nigeria has a mission to empower Nigerians, particularly the poor and vulnerable to lead healthier...
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    Health Systems and Service Delivery Manager

    Job Profile: 

    The Health System & Service Delivery Manager will ensure the delivery of high-quality selfcare/sexual and reproductive health and rights (SRHR) intervention across project geographies. S/He will provide crucial oversight, guaranteeing that all services adhere to established quality standards and protocols. By doing so, the manager will ensure consistency and excellence in service delivery, enhancing the overall impact of the project. S/He will also lead service delivery and QoC capacity building for the project, as well as systems strengthening and full integration of the DISC interventions and innovations at national and subnational levels.

    Job Role: The successful candidate will perform the following responsibilities:

    • Establishing and maintaining high-quality standards in the delivery of self-care initiatives through DISC implementation framework, assuring equitable access, providing integrated services, and scaling up services.
    • Support the national, state government, and local organizations, and communities to deliver quality self-care interventions.
    • Lead efforts both internally and externally to harmonize programmes and resources on specific areas of focus of health systems strengthening which include but not limited to Improving data information systems, procurement and supply chain management, human resources for health and community health systems.
    • Develop partnerships with local and international non-government organizations, community-based institutions, religious groups, and health authorities. Guide and build the capacities of partners so that the goals of the programme are met, and donor rules respected.
    • Work with sub national service delivery team to ensure that timelines, milestones, deliverables and responsibilities are clearly-specified and attainable, and maintain timely delivery
    • Promote critical thinking, innovative approaches, and good practices for sustainable HSS initiatives.
    • Keep abreast, research, benchmark, and implement best and context informed resilient, sustainable health systems. Institutionalize and share best practices and knowledge learned.
    • Contribute to the development of policies and procedures and introduce innovation and best practices to ensure optimum efficiency and efficacy of sustainable programmes and projects.
    • Lead, plan and implement capacity building initiatives to enhance the competencies of stakeholders to promote sustainable results on HS&SD improvement.
    • Prepare policy papers, briefs, case studies and other strategic programme materials for management Ensure monitoring benchmarks, performance indicators and measurements to assess and strengthen performance accountability, coherence and delivery of concrete and sustainable results are in place and corrective actions taken as needed and required.
    • Use, information and/or consideration to influence policy, advisory services, and technical support
    • Prepare regular reports on key performance indicators, such as client satisfaction scores, service delivery metrics, and staffing levels.
    • Provide technical support to government in its efforts to strengthen sustainable health systems strengthening and ensuring supported HS&SD initiatives are institutionalized, government led and sustainable, while ensuring complementarity of SFH/DISC contribution to broader health sector investments on HSS.

    Qualifications/Experience: 

    • Medical Doctor, Registered Nurse, or Midwife (BNS) with a master’s degree in public health, social sciences or related field
    • 9+ years of successful experience in a similar role, in a health delivery implementing donor funded program.
    • Proven experience working in the SRHR space and supporting family planning services.
    • Familiar with the primary health care context in Nigeria
    • Experience engaging technical representatives of the national and subnational levels and sharing knowledge, documenting best practices, present highly technical ideas at various forums.
    • Demonstrated capacity to develop technical materials and strengthen local clinical and non-clinical capacities to improve service delivery, advocacy and resource mobilization for quality SRHR services.
    • Proven ability in conflict management, team building, written and oral communication, and negotiation skills.
    • Fluency in written and spoken English, and demonstrated capacity to effectively communicate and document, including the writing of quality reports and detailed analysis of strategic information.
    • Familiarity with the FMOH, SMOH, NPHCDA, or SPHCDA structures and functions
    • Technical experience in following areas: supply chain management, information systems, human resources for health, domestic resource mobilisation and broader health financing
    • Willingness to travel throughout Nigeria as necessary

    Skills and Competencies

    • Experience in SRH implementation
    • Capacity to develop technical materials, including developing and facilitating provider trainings, policy influence, and knowledge management
    • Familiarity with the FMOH/SMOH/ NPHCDA/SPHCDA

    go to method of application »

    State Technical Advisor- Bauchi

    Job Profile:

    Effective operations coordination of the activities of the different partners working in the three work streams is key to ensuring that the project meets its objective. Specifically, this project requires that each of the six consortium partner carries out their scheduled activities promptly as some of the activities are linked and as such bound time-bound. Monitoring is also key to ensuring quality is achieved and maintained throughout the implementation of the project

    Job-role: The successful candidate will perform the following functions:

    • Support the Supervising Regional Program Manager and the Project Director in convening, organizing and coordinating of review meetings to track progress against the target in his / her State of assignment.
    • Represent the Regional Program Manager and Project Director with the proper briefing, in stakeholder meetings with FMOH, SMOH, Pharmacy Council of Nigeria, PSN, and all other meetings at the National and State levels in his / her assigned State of the Project.
    • Support the Regional Program Manager and Project Director, with the proper briefing, in carrying out all program-related advocacy meetings to create an enabling environment for the project.
    • Work with the Regional Program Manager and Project Director to provide technical, finance, and administrative support in the assigned Project State to ensure proper execution of the Project’s activities.
    • Ensure proper filing and archiving of all project documents and MoUs in his / her focal State.
    • Work closely with the Regional Program Manager and Project Director in the discharge of all other duties related to the project that may be assigned from time to time.

    Qualifications/Experience:

    • S/he must possess a degree in Nursing/Midwifery, Pharmacy, or any of the biological sciences.
    • A Postgraduate degree in Public Health or social work will be an advantage.
    • Candidates must have 5-7 years post-qualification experience in program management, training and managing Family planning, Maternal and Child health programs especially in the private health sector.
    • Lead the coordination of facility-based implementation of the IntegratE Project 2.0 in his / her Focal State
    • Lead level community-level advocacy, partnership, and mobilization for effective project implementation.
    • Support in capacity building and FP and other Service Area update training during staff orientation
    • Work with other consortium partners to provide evidence-based information to inform the design and implementation of the project.
    • Facilitate Documentation and other administrative responsibilities at the State level

    Skills and competencies: 

    Technical:

    • Proficient in the provision of various FP methods especially LARC
    • Must have PHC service experience.
    • PHC and FP Service Delivery experience.

    Behavioural:

    • Good written and oral communication skills
    • Good presentation and interpersonal skills
    • Good analytical and problem-solving skills.
    • Result oriented &
    • Computer literate

    go to method of application »

    State Technical Advisor- Borno

    Job Profile:

    Effective operations coordination of the activities of the different partners working in the three work streams is key to ensuring that the project meets its objective. Specifically, this project requires that each of the six consortium partner carries out their scheduled activities promptly as some of the activities are linked and as such bound time-bound. Monitoring is also key to ensuring quality is achieved and maintained throughout the implementation of the project

    Job-role: The successful candidate will perform the following functions:

    • Support the Supervising Regional Program Manager and the Project Director in convening, organizing and coordinating of review meetings to track progress against the target in his / her State of assignment.
    • Represent the Regional Program Manager and Project Director with the proper briefing, in stakeholder meetings with FMOH, SMOH, Pharmacy Council of Nigeria, PSN, and all other meetings at the National and State levels in his / her assigned State of the Project.
    • Support the Regional Program Manager and Project Director, with the proper briefing, in carrying out all program-related advocacy meetings to create an enabling environment for the project.
    • Work with the Regional Program Manager and Project Director to provide technical, finance, and administrative support in the assigned Project State to ensure proper execution of the Project’s activities.
    • Ensure proper filing and archiving of all project documents and MoUs in his / her focal State.
    • Work closely with the Regional Program Manager and Project Director in the discharge of all other duties related to the project that may be assigned from time to time.

    Qualifications/Experience:

    • S/he must possess a degree in Nursing/Midwifery, Pharmacy, or any of the biological sciences.
    • A Postgraduate degree in Public Health or social work will be an advantage.
    • Candidates must have 5-7 years post-qualification experience in program management, training and managing Family planning, Maternal and Child health programs especially in the private health sector.
    • Lead the coordination of facility-based implementation of the IntegratE Project 2.0 in his / her Focal State
    • Lead level community-level advocacy, partnership, and mobilization for effective project implementation.
    • Support in capacity building and FP and other Service Area update training during staff orientation
    • Work with other consortium partners to provide evidence-based information to inform the design and implementation of the project.
    • Facilitate Documentation and other administrative responsibilities at the State level

    Skills and competencies: 

    Technical:

    • Proficient in the provision of various FP methods especially LARC
    • Must have PHC service experience.
    • PHC and FP Service Delivery experience.

    Behavioural:

    • Good written and oral communication skills
    • Good presentation and interpersonal skills
    • Good analytical and problem-solving skills.
    • Result oriented &
    • Computer literate

    go to method of application »

    State Technical Advisor- Yobe

    Job Profile:

    Effective operations coordination of the activities of the different partners working in the three work streams is key to ensuring that the project meets its objective. Specifically, this project requires that each of the six consortium partner carries out their scheduled activities promptly as some of the activities are linked and as such bound time-bound. Monitoring is also key to ensuring quality is achieved and maintained throughout the implementation of the project

    Job-role: The successful candidate will perform the following functions:

    • Support the Supervising Regional Program Manager and the Project Director in convening, organizing and coordinating of review meetings to track progress against the target in his / her State of assignment.
    • Represent the Regional Program Manager and Project Director with the proper briefing, in stakeholder meetings with FMOH, SMOH, Pharmacy Council of Nigeria, PSN, and all other meetings at the National and State levels in his / her assigned State of the Project.
    • Support the Regional Program Manager and Project Director, with the proper briefing, in carrying out all program-related advocacy meetings to create an enabling environment for the project.
    • Work with the Regional Program Manager and Project Director to provide technical, finance, and administrative support in the assigned Project State to ensure proper execution of the Project’s activities.
    • Ensure proper filing and archiving of all project documents and MoUs in his / her focal State.
    • Work closely with the Regional Program Manager and Project Director in the discharge of all other duties related to the project that may be assigned from time to time.

    Qualifications/Experience:

    • S/he must possess a degree in Nursing/Midwifery, Pharmacy, or any of the biological sciences.
    • A Postgraduate degree in Public Health or social work will be an advantage.
    • Candidates must have 5-7 years post-qualification experience in program management, training and managing Family planning, Maternal and Child health programs especially in the private health sector.
    • Lead the coordination of facility-based implementation of the IntegratE Project 2.0 in his / her Focal State
    • Lead level community-level advocacy, partnership, and mobilization for effective project implementation.
    • Support in capacity building and FP and other Service Area update training during staff orientation
    • Work with other consortium partners to provide evidence-based information to inform the design and implementation of the project.
    • Facilitate Documentation and other administrative responsibilities at the State level

    Skills and competencies: 

    Technical:

    • Proficient in the provision of various FP methods especially LARC
    • Must have PHC service experience.
    • PHC and FP Service Delivery experience.

    Behavioural:

    • Good written and oral communication skills
    • Good presentation and interpersonal skills
    • Good analytical and problem-solving skills.
    • Result oriented &
    • Computer literate

    go to method of application »

    Operations Manager

    Job Profile: 

    The Operations Manager will provide operational support by coordinating key implementation, knowledge management and stakeholder engagement activities across different work streams. The Operation Manager will ensure and lead in the integration of rigorous project monitoring, procurement, finance, human resources. S/he will provide leadership to field level program staff to achieve project outcomes, demonstrate learnings. S/He will lead in the developing and implementing effective tracking and accountability mechanisms to facilitate timely completion of project deliverables.

    Job Role: The successful candidate will perform the following responsibilities:

    Operations Coordination:

    • Assist Team Lead to provide leadership to operations team, develop implement, and operationalize standard operating procedures, ensuring quality service and efficiency of project operations
    • Regularly visit all field sites to monitor and support compliance to set operational protocols and plans.
    • Contribute to project reporting, accountabilities and improvements including the Project Implementation and facilitate the sharing of learnings to inform decision making.
    • Ensure positive working relations and collaborative interactions within all operational teams, across workstreams, project field sites, other DISC support entities, and partners
    • Oversee the integration of best practices and sustainability approaches into stream-led implementation.
    • Work with State teams to develop and share operational work plans and budget for implementation

    People Management:

    • Line manages (directly or in partnership) the DISC operations field staff and SBC Coordinator with respective direct supervisors. These include the Finance, Strategic Information and Learning, Service Delivery, Demand Generation, and HR-Admin teams.
    • Provide capacity-building technical support, and mentorship for DISC staff to ensure that they understand, follow, and comply with relevant systems, processes, and procedures.
    • Lead and conduct high-quality, regular, and documented meetings with DISC, teams for technical guidance, joint planning, performance review, progress reporting, shared learning, and problem solving.
    • Support, supervise and mentor field team to internalize project and DISC operational performance targets, expectations, processes, and policies.
    • Conduct regular visits to field offices and project sites to monitor operational activities, and share Trip Report with findings, challenges and recommendations.

    Evidence, Measurement and Evaluation:

    • Closely work with and support workstream leads in the different technical streams to analyse project data, synthesize key insights, and ensure the integration of identified adaptations into project implementation.
    • Ensure timely submission of field monthly and quarterly reports.
    • Support States to achieve 55% SI proportion and consistent SI reporting by all sites
    • Conduct regular field supervision visits to support at least one state quarterly and leverage on MERL SSV, share reports of these visits with key findings on standard checklists/ SSV reporting template with the HQ team
    • Ensure field, State and LGA teams conduct regular SSV and provision of feedback
    • Contribute to the development of donor reports, proposals, and presentations.

    Stakeholders and Donor Relations

    • Represent DISC internally and externally with key stakeholders generally, and particularly in areas pertaining to operations.
    • Actively participate and contribute to Project Management & Donor meetings
    • Work closely with key internal and external stakeholders to build mutually beneficial relationships that will advance the key objectives of the DISC project, and SFH

    Supplies, Procurement Finance and Administration

    • Ensure provision of day-to-day advice to teams around interpretation and implementation of relevant administrative policies and procedures.
    • Support the development of program year, quarterly, monthly budgets, forecast, and reports as requested by the Donor
    • Support the field teams in the development, disbursement and implementation of quarterly, and monthly budget.
    • Develop Yearly and Bi-annual procurement plan for DISC and execute this in a timely and cost-effective manner
    • Provide support to the HR-Administration officer with regards to timely processing of all fund’s requests and contracts, ensuring their compliance with procedures.
    • Work with Team Lead and Finance Manager to ensure burn rate of 99%
    • Attend to any other assigned duties.

    Qualifications/Experience: 

    • Bachelor’s degree in, Science, social sciences, clinical services, or any related field.
    • Master’s degree in health administration, Project management, Social Work or any related field.
    • 9+ years of experience in project implementation in the health sector with interest in Family planning and sexual and reproductive health
    • Demonstrated ability through previous experience to establish and maintain productive working relationships with a wide network of partners and stakeholders
    • Experience working in a fast-paced work environment with self-drive, initiative, and minimal supervision.
    • Experience in formative research and community engagement strategy
    • Previous experience working with NGOs
    • Highly organized, ability to multi-task, meet tight deadlines, and keep teams on track.
    • Clear and consistent communicator
    • Ability to write clear and well-argued assessment and project reports

    Skills and Competencies

    • Excellent analytical and quick problem-solving skills.
    • Advanced oral, writing and presentation skills. with the ability to present complex information in a clear and concise manner to a variety of audiences.
    • Demonstrable successes in using data to make strategic decisions, deploy budgets and resources to deliver results in a cost-effective way.
    • Advanced Computer Skills with high level of proficiency in Microsoft Office Software -Word, Excel, PowerPoint, etc.
    • Creative, dynamic, and out of the box thinker.
    • Demonstrable skills in working across multiple teams with multiple stakeholders within and outside of the organization.
    • Very strong organizational skills with the ability to deliver across competing time-bound priorities.

    Method of Application

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