Latest Jobs at Workforce Group

Job Purpose

• As the City Operations Lead for Ibadan you'll spearhead our efforts to grow the city's market presence, optimise operations, and enhance customer relationships. Your leadership will be crucial in driving sales, expanding our client base, and elevating customer satisfaction and retention

Key Responsibilities

• Manage Key Accounts: Ensure high customer satisfaction and retention through effective management of relationships with designated key account specialists.
• Inventory Monitoring: Collaborate with the warehouse team to monitor stock levels and ensure timely restocking to meet customer demand.
• Internal Collaboration: Work closely with logistics and supply teams to guarantee product availability and address customer needs promptly.
• Customer Base Expansion: Strategically increase the city's customer base using various acquisition channels, focusing on enhancing retention rates.
• Client Management: Contact centre operations to reduce customer churn and improve retention.
• Premium Client Management: Directly manage premium clients, focusing on increasing value and share of wallet.
• Sales and Profit Strategies: Develop strategies to boost sales and maximize profits for city-specific accounts.
• Market Analysis: Analyze market trends and customer data to identify growth opportunities and devise effective sales plans.
• Sales Reporting: Prepare regular reports on sales, customer feedback, and market trends to inform strategic decisions.
• Contract Negotiation: Negotiate contracts and pricing with key accounts to fulfil mutual needs and expectations.
• Relationship Building: Maintain strong, ongoing relationships with key accounts through regular, direct communication and meetings.
• Collaboration and Strategy: Work in tandem with other City Operations Leads to share strategies and improve retention and acquisition efforts.

Technical Skills and Competencies

• Data Analytics: Proficiency in utilizing data analytics tools to derive actionable insights from sales data and market trends.
• Networking: Strong network within the hospitality industry to leverage for strategic advantages.
• Negotiation and Deal Closing: Excellent negotiation skills with a proven ability to close deals and achieve favorable terms.

Required Skills and Competencies:

• Leadership: Demonstrated ability to inspire and drive a team towards achieving sales and operational goals.
• Strategic Thinking: Skilled in crafting and executing strategies for sales growth and customer engagement.
• Customer Focus: Commitment to customer satisfaction, adept at managing and nurturing key account relationships. Problem Solving: Quick and efficient problem-solving skills.
• Communication: Outstanding ability to communicate across various levels, fostering strong relationships with stakeholders.

Years of Experience:

• Minimum of 6 years of experience.
• Sales and Business Development experience is needed.

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Job Purpose

• We are seeking a Unix/Linux Engineer who will be accountable for availability, performance, costs, and risks related to all Oracle Hardware, Oracle Virtualization, Unix / Linux OS, VMWare, High-end and Midrange storages, and backups.
• The Systems Engineer will provide enterprise-wide Unix/Linux/VMWare System infrastructure support for complex system and interconnected technologies that require day-today support and administration to maintain optimum performance and utilization. Provide support in the following areas: Solaris/Linux Systems Operational Support and server virtualization, Enterprise Backup solutions Availability of the services.
• Performance and quality of the services
• Capacity management of the services
• Change management of the Servers
• Incident and Problem management in Solaris/Linux/VMWare/Backup domains

License management

• Infrastructure management consists of the following domains.

System Management

• System Management unit is responsible for of the management of Solaris/Linux/VMWare environment.
• Storage & backup management
• Management Mid-Range & High-End Storage and backup solutions like Networker/ NetBackup. Ensures data is stored securely and available at all point in time for business recovery.

Job Responsibility

Availability Management

• Ensure that availability of services exceed the defined service levels.
• Maintain Solaris/Linux/VMWare infrastructure environment during business hours and off-hours.
• Design, Install, configure, and maintain highly optimized Virtualized Solaris/Linux/VMWare environment.
• Performance Management and Quality of service
• Define performance management parameters for related services.
• Ensure the services exceed the defined performance levels. Review performance on a regularly and ensure proactive actions and communication to avoid disruption to services.
• Change and Configuration Management
• Ensure that changes to Solaris/Linux/VMWare servers are managed and operate within the agreed service levels.
• Ensure that Changes to applications are performed within the Architecture guidelines.
• Incident and Problem Management
• Provide first level support for incidents and problems related front end solutions. Ensure that incidents and problems do not impact the agreed service levels.
• •Manage services from relevant vendors.

License Management

• Manage all licenses related to Server Infra within the scope of the team. Ensure that the services are operated within the defined measures and controls.
• Ensure licenses are renewed on a regular basis.
• Disaster Recovery
• Responsible for disaster recovery of NI systems & data centers. Work closely with other teams to achieve overall disaster recovery and continuity to suit organizational needs.
• Provide data protection, recovery, and business continuity; test and validate disaster recovery. And business continuity methods in Solaris/Linux/VMWare environment.

Experience / Skills Required

Education

• Educated to Degree level from a recognized university in computer science or relevant subject in technology. Preferably holds an Engineering degree.

Professional

• At least 5+ years of experience as a Unix/Linux Engineer in relevant industries
• In-depth knowledge of SPARC Hardware and Solaris OS & Oracle Virilizations (LDOMS/Zones)
• In-depth knowledge of RedHat Linux OS
• In-depth knowledge of VMWare vSphere, vRCLI & vROPS, ARIA
• Excellent Knowledge in High-end and Mid-range storages (PowerMax/PowerStore/DataDomain/ECS) including design and replication technologies.
• In-depth Knowledge of Enterprise backup solutions (Networker/NetBackup).
• In-depth Knowledge in Veritas Cluster including fault tolerant configuration and maintenance.
• Design and deploy systems with HA.
• Should have very strong working knowledge on OS & Infrastructure Application patching, maintaining Oracle Solaris (11) Patching Repository, RedHat Satellite servers & Qualys patching tool.
• Performance Tuning skills in OS (Unix/Linux) / Storage & Backup.
• Excellent Knowledge in Ansible automation tools and scripting
• Experience in Public Cloud (OCI/Azure/AWS)
• Proven expertise in computer science, software engineering and information systems preferably for financial services industry
• International certification on RedHat Linux, Solaris, VMWare, Storage, Backup products will be added advantage.

Personal attributes 

• Excellent analytical and problem management skills.
• Dedicated approach to service management
• Excellent written and oral communication skills.

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ABOUT THE ROLE

• As a Category/Commercial Sales Associate, you will play a crucial role in driving business development, revenue, and profit by building relationships with prospective clients and converting them into satisfied customers.
• Working closely with the Category Commercial Lead, you will contribute to achieving company goals and growth targets.
• Your responsibilities will include delivering engaging presentations, managing client communications, and driving customer acquisition.

SPECIFIC JOB DUTIES & RESPONSIBILITIES

• Follow and achieve departmental sales goals on a monthly, quarterly, and yearly basis. Implement strategies to drive sales growth and meet or exceed targets.
• Partnership with Brands to drive distribution of products in the on-trade/off-trade channel. 
• Actively seek out new sales opportunities through methods such as cold calling, networking, and leveraging social media platforms. 
• Identify and engage with potential clients to generate leads and expand the customer base. 
• Preparing and delivering appropriate presentations on products and services. 
• Strengthen relationships with existing clients and contacts, exploring opportunities for upselling or cross-selling. Proactively seek out potential clients, establish new business relationships, and nurture them to generate future sales.

JOB REQUIREMENTS 

• Bachelor’s degree in business, marketing, communication, or related fields with a minimum of 4 years of experience in sales, preferably in a B2B food and/or hospitality industry. 
• Proven track record in B2B sales and conversion. 
• Must have existing good relationships with lounges, clubs or restaurants that are easily convertible. 
• Excellent numerical, interpersonal, communication and people management skills
• Tech savviness and a willingness to work with/sell SaaS.
• Proven ability to meet and exceed sales Targets.
• Proven track record of successfully managing customer relationships 
• Strong verbal and written communication skill