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  • Posted: Mar 8, 2022
    Deadline: Not specified
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    Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. With headquarters in New Delhi, India, the company ranks amongst the top 5 mobile service providers globally in terms of subscribers. In India, the company's product offerings include 2G,3G and 4G services, fixed line, high spee...
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    Interconnect & Carrier Assurance Officer

    Level: Mid-Senior

    Purpose of the Job (Brief)

    • The position is key in identifying potential and existing revenue leakage areas in the business and preventing such leakages thus enabling the business maximize its revenues and in essence increase profitability.

    Key Accountabilities

    • Comparison of Interconnect CDRs and Switch CDRs from other downstream systems e.g. Cognos, Connectiva etc. to ensure accurate recording of traffic on the Interconnect System.
    • Review international interconnect dump from all Transit MSC for B table and check for all the charging, routing, and barring parameters defined on each MSC.
    • Design controls and processes to ensure accuracy and completeness of billing of revenue products across all billing domain with the organization. Identify GAPS and initiate work steps.
    • Developing and interpreting Roaming reports and revenue KPIS and providing consultation to management
    • Ensuring compliance with self-validated control check list.
    • This is achieved through reconciliation of partner’s records, highlighting areas of dispute and liaison with partners to resolve disputed invoices.
    • Reconciliation and validation of roaming partners test records with Airtel data and ensuring accurate processing of records by the data clearing house.
    • Ensure that routine test and validations are done for all new roaming partners, products/services to ensure accuracy and completeness to prevent loss in revenues.
    • Reconciliation and validation of Airtel records d with the clearing House records, ensuring record completeness, billing accuracy and prompt transfer of files to avoid old and unbillable records for inbound and outbound roaming operations.
    • Review of audit issues on roaming controls and ensuring prompt closure of any outstanding issues.
    • Monitoring of roaming traffic trend per revenue stream as well as analysis, investigation and resolution of traffic issues
    • Conduct root cause analysis for all KPIs beyond admissible parameters
    • Ensure Least Cost Routing is prepared and implemented accurately.
    • Resolving all interconnect disputes where variance between Airtel records and Interconnect Operator records exceeds acceptable variance allowed by NCC.
    • Ensure Interconnect CDRs are made available to Operators when invoices are disputed
    • Ensure the accuracy of rates, trunks, switch and all other reference data configured on the interconnect billing system.
    • Reconcile test CDRs between Airtel and Interconnect operators and ensure completes, accuracy and validity of CDRs before new routes are opened or expansion of existing routes.
    • Ensure that Interconnect reports and KPI’s are available to stakeholders and management for decision making.
    • Monitor Interconnect Switch, Trunk and Operator to ensure completeness of Operator minutes of use and revenue arising.
    • Reconcile traffic sent/from various MNOs through clearing houses to detect possible cases of traffic refiling.

    Education & Experience

    • First Degree in Finance, Sciences or related discipline, MBA an added advantage.
    • Minimum of 12 years relevant working experience with +5 years in Revenue Assurance and Fraud management.
    • A professional qualification such as ACA, ACCA, CISA is desirable.
    • Solid problem-solving and business acumen skills.
    • Team leadership/project management skills.
    • Sound knowledge of SQL (Structured Query Language) and ACL (Audit Command Language) for data analysis and reporting.

    Skills & Competencies:

    • Proactive and resilient.
    • Excellent communication skills.
    • Good leadership/interpersonal skills.
    • Problem solving skills and good team spirit.
    • Good leadership/interpersonal skills.
    • Communications skills.
    • Proactive and resilient.

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    Lead, IT Infrastructure - Server & Storage

    Level: Mid-Senior

    Job Purpose

    • The role holder is responsible for maintaining and managing Enterprise Hardware infrastructure which manages in-house developed and applications sourced from various third party vendors including Huawei, IBM, Comviva, Avaya etc.
    • Responsible for maintaining uptime, enhancements as per Business requirements, integration & Support of Hardware. Major Hardware include IBM/Huawei Servers, Enterprise Storage Systems, High end Backup and recovery devices, etc. The Hardware Infrastructure houses BSS systems like CRM, Billing, Service Delivery Platform, Business Intelligence, ERP, Sales Systems etc.

    Key Accountabilities

    • Support the overall IT strategy with solid network infrastructure planning and roadmaps.
    • Maintain/update and govern the execution of technology plans that are aligned with the business strategy and vision across the IT stack for Airtel Nigeria with strong visibility on how IT contributes to business success.
    • Responsible for the end to end (multi-tier) Enterprise IT and Telco centric infrastructure planning and operations to ensure availability of adequate capacity, system uptime to meet business expectations in a sustainable and optimized manner.
    • Ensure uptime of Hardware (Servers, Storage, DC Infra, and Services as per agreed SLAs with the Partners & Vendors)
    • Oversee the operations of multivendor and multi-technology Server and storage infra landscape to ensure seamless delivery of infra requirements. Eliminate complexity and potential inhibitors within the landscape.
    • Participate in IT normal and business disaster recovery drills for critical and non-critical applications.
    • Engage in standard Incident, Problem, Change and Risk Management of the Server and Storage Infrastructure.
    • Liaise with partners in the process of delivering required SLAs, KPIs and RCAs.
    • Engage partners for adequate capacity management to meet Server and Storage infra needs.
    • Act as a single point contact for the customer for all server and storage related issues
    • Track and evaluate usage statistics of deployed systems and advise on required capacity provisioning actions.
    • Continuously engage with Business & Technology departments to understand the issues, requirements and engage with the Partners for proper resolution and delivery of services as per agreed time and SLAs.
    • Ensure Server and Storage infrastructure is provisioned according to designed architecture.
    • Contribute to the overall quality of service delivered to internal users.
    • Provide technical leadership for the implementation of assigned IT Infrastructure projects.
    • Own project technical deliverables and ensure delivery to acceptable standards.
    • Engage with the Projects team / delivery team and solution engagement teams for Operationalizing of the Project. Engage in ‘Build-to-Operate’ activities.
    • Work in close co-ordination with Applications team for selecting and implementing end to end Solutions and support.
    • Implementation of end to end service path and revenue path of the customer

    Educational Qualification & Experience

    • A First / Second Degree in related discipline from a reputable university.
    • 10 to 12 years relevant experience in mid to large size organizations
    • Preferable working experience in Telecom environment.
    • Experience in multiple, diverse technology environments and domains.
    • Practical working knowledge with hands-on exposure in Network infrastructure domain.
    • Advanced understanding of Active Directory, Servers, Storage, Windows and Linux operating systems, virtualization (VMware), cloud technologies, Databases, CCT, containers and orchestration platforms.
    • Strong understanding of technology architecture.

    Skills & Competencies:

    • Proven ability to collaboratively pursue issue resolution and push for long term and permanent solutions to on-going problems.
    • Proactive engagement with Internal teams & Partners.
    • Proven Problem solving capabilities.
    • Excellent communication Skill.
    • Understand complex relationships and meet timelines.

    go to method of application »

    Financial Reporting & Tax Manager

    Level: Mid-Senior

    Purpose of the Job (Brief)

    • The prospective role holder will contribute to the overall success of the organization by effectively managing Financial Reporting, taxation and accounting processes.

    Key Accountabilities

    • Ensure company level books closing process every month, quarter and year in terms of timelines and accuracy.
    • Preparation of Financial Statements (Balance Sheet, Profit and Loss Statements, Cash Flows and Notes on Accounts as per applicable IFRS and Banking Regulation by CBN). Custodian of the internal control framework as required by Regulation. Drives cross functional compliance.
    • Review of work related to vendor payments and ensuring completeness of month end provisions.
    • Compliance of all statutory requirements related to Direct and Indirect taxation of the organization are met including timely and accurate submissions returns, proper documentations, etc.
    • Conducts reviews of the banking operations. Analyses trial balances including aging, movement, recoverability and impairment. Perform variance analysis and sense checks.
    • Ensure adherence to audit requirements including co-ordination with Statutory, Tax and Internal Auditors, regulatory audits, for timely closure as per calendar.
    • Implement and ensure compliance with internal financial and accounting policies and procedures.
    • Maintaining Financial Delegation of Authority (FDoA).
    • Document and maintain complete and accurate supporting information for all financial transactions.
    • Develop and implement policies and procedures as required to ensure that company financial information is secure.
    • Should be able to specify accounting and tax implication when new products are rolled out.
    • Governance of tax accounting done by Shared Services team and guide them with relevant rules, steps etc.

    Educational Qualification & Experience

    • Minimum of a First Degree in Accounting, Finance or related disciplines.
    • Over 8 years of work experience in banking/financial services industry.
    • Experience of working in a Accounting /FINCON function in a Bank is a mandatory requirement.
    • Understands accounting principles, standards (IFRS) and Banking Regulations.
    • High level of proficiency in the using the Oracle Flexcube/Accounting software, Proficient in using Microsoft Offices Software.

    Skills & Competencies:

    • Strong analytical, problem solving and decision making skills to evaluate alternatives and provide recommendations on business issues.
    • Verse with taxation rules and returns for reporting and compliance.
    • Excellent excel skills.
    • High integrity.
    • Effective communication skills.
    • Extremely proactive and able to take initiative in making strategic decisions.

    Method of Application

    Use the link(s) below to apply on company website.

     

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