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  • Posted: Jul 26, 2024
    Deadline: Aug 9, 2024
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    Ciuci (pronounced see-u-see) Consulting is a strategy and consumer intelligence company with strong technical expertise in strategy formulation, research and human capital development. Based in Lagos, Nigeria, we develop strategic solutions for government organisations, non-governmental organisations and leading business enterprises in Africa. We are founded...
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    Nursing Officer

    Responsibilities

    • The Nursing officer's primary responsibility is to deliver high-quality healthcare to patients. This includes administering medications, assisting with medical procedures, maintaining accurate medical records, and offering education and emotional support to both patients and their families.
    • Generate detailed reports and maintain precise records for patients.
    • Monitor and document symptoms and changes in patients’ conditions, promptly notifying physicians of any developments.
    • Carefully observe and record patient medical information and vital signs.
    • Document patients’ medical histories and assessment findings accurately.
    • Record patients’ treatment plans, interventions, outcomes, and plan revisions.
    • Adjust patient treatment plans based on individual responses and changing conditions.
    • Oversee all aspects of patient care, including dietary considerations and physical activity.
    • Perform wound care and assist physicians during procedures.
    • Ensure proper storage of equipment or devices after use.
    • Collaborate effectively with other critical care team members.
    • Respond to life-saving situations following nursing standards and treatment protocols.
    • Responsible for the care of pre- and post-operative patients requiring attention

    Qualifications

    • Candidates should possess a double qualification in Nursing.
    • Minimum of 3 years work experience.
    • Candidate must be a member of Registered Nurse (RN) & Midwifery Council of Nigeria
    • Candidate must possess clinical skills including wound care, administering medications, and monitoring vital signs
    • Excellent communication and interpersonal skills
    • Ability to work effectively in a team environment
    • Strong attention to detail and critical thinking skills
    • Experience in providing patient education and support
    • Candidate must have an Updated double qualificationlicenses
    • CPR and First Aid certification is an added advantage.

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    Customer Service Officer

    Responsibilities and Duties

    • Serves as the first point of contact in the facility.
    • Greet patients as they arrive and assist with their check-in process.
    • Assisting patients with filling out forms and ensuring that their medical records are up to date
    • Building and maintaining good relationships with customers.
    • Resolving customer complaints quickly and efficiently in a professional and courteous manner.
    • Answering phone calls and responding to emails or messages from patients.
    • Scheduling appointments for patients and ensuring that the schedule is organized and running smoothly.
    • Keeping customers updated on the latest services in order to increase patronage.
    • Applying initiative to attend to new and follow-up patients and regulate activities relating to patients’ welfare.
    • Coordinating with medical staff to ensure that patients are seen in a timely manner and their needs are met.
    • Monitoring of clients throughout their stay within the facility.
    • Taking care of all matters related to clients from their arrival to their exit.

    Requirements

    • Interested candidates should possess a Bachelor's Degree.
    • Must have a minimum of 3 years post NYSC experience in customer service, and marketing in the medical field.
    • Must have experience as a customer service officer in the medical field
    • Must have work experience in a health care facility.

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    HR Generalist

    Job Description

    • We are seeking a motivated HR Generalist to join our Human Resources team.
    • The ideal candidate will support various HR functions, including recruitment, employee onboarding, benefits administration, and employee relations.

    Responsibilities

    • Assist in the recruitment process by posting job openings, reviewing resumes, and conducting initial screenings.
    • Coordinate and facilitate the onboarding process for new employees, including conducting orientations and preparing onboarding materials.
    • Maintain accurate and up-to-date employee records and HR databases.
    • Ensure the confidentiality and security of employee information.
    • Assist in the performance review process, including distributing and collecting performance evaluation forms.
    • Track and document performance metrics and improvement plans.
    • Support employee relations activities, including conflict resolution and employee engagement initiatives.
    • Assist in conducting investigations and resolving employee complaints.
    • Help develop and implement HR policies and procedures.
    • Ensure compliance with labor laws, regulations, and company policies and procedures.
    • Develop, implement, and coordinate staff welfare programs/ activities aimed at enhancing employee well-being and satisfaction.
    • Assist in organizing training sessions and workshops for employees.
    • Help identify training needs and track employee development plans.
    • Provide general administrative support to the HR team, including scheduling meetings, preparing HR documents, and handling correspondence.
    • Participate in HR projects and initiatives as needed.

    Qualifications

    • Bachelor's Degree in Human Resources, Business Administration, or a related field.
    • 2 - 3 years of experience in an HR role
    • Strong organizational and time management skills.
    • Excellent communication and interpersonal skills.
    • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
    • Familiarity with HR software and databases is a plus.
    • Knowledge of labor laws and regulations.
    • Ability to handle sensitive and confidential information with discretion

    Method of Application

    Use the link(s) below to apply on company website.

     

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