Latest Job Vacancies at Reliance Health

Job Summary:

• This individual will be responsible for general facility and staff administration, patient communications, event management, maintenance of accurate documentation and vendor management at the Abuja Branch of Reliance Family Clinics.

Job Description:

• Supervise the maintenance of all facilities, equipment and assets of the clinic.
• Perform staff administrative duties such as staff scheduling, onboarding and training of admin staff, adhoc staff hiring, etc
• Coordinate all patient scheduling and patient communications.
• Plan and execute all clinic projects such as corporate and community health talks and outreaches.
• Ensure accurate documentation and safe record keeping of expenses, revenues, patient data and other critical information
• Train admin staff members and new employees on the use of clinical software and integration with their processes.
• Coordinate correspondence with government agencies/standards (LAWMA, LASSA, HEFEMA, FIRS, LIRS, etc) and other related regulatory bodies, ensuring strict compliance to obligations.
• Manage logistics of patients and products and related resources.
• Manage payables and receivables from corporate/organizations and vendors (billing, collection and invoices)
• Ensure the effective use of Tech in Admin processes, and promote the improvement of processes across the line.
• Serve as the final backup in periods the Admin desk is unstaffed.

Ideal Profile

Requirements:

• Tertiary Education in a reputable Institution
• Minimum of 2 years of experience in operations management in a service industry
• Experience in healthcare administration and operations is preferred
• Excellent people and leadership skills
• Excellent data literacy, numeracy and analytical skills
• Tech savvy and proficiency with productivity tools such as Microsoft Office Suites
• Strong communication – written and oral
• Comfortable working in and across teams

What's on Offer?

• Leadership Role
• Join a well known brand within Healthcare
• Attractive Salary & Benefits

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Job Summary

• We are looking to develop self-starters who will join us in building the future of health and technology as Product Managers.
• The ideal candidate will be a team player – able to work across different stakeholders, communicate expectations openly and clearly, and welcome constructive feedback.

Job Description

• Ideating, prioritizing, and coordinating the development of innovative products.
• Integrating usability studies, research and market analysis into product requirements.
• Defining and analyzing metrics that ensure the success of products.
• Understanding Reliance Health’s strategic and competitive position and deliver best-in-industry products
• Using A/B testing for our user platforms
• Designing and implementing strategies to grow our user/customer base
• Working with a team of talented engineers, designers and other stakeholders to bring products to life

Requirements

• Tertiary Education from a recognised Institution.  
• Minimum of 1 year product management experience
• Exceptional problem solving and analytical skills
• A demonstration of curiosity, love for learning, creativity, execution and speed
• An ability to visualize technology solutions that address user needs and market opportunities
• Readiness to face unpredictable situations and come up with the best solutions backed by data
• Excellent communication and presentation skills
• Adaptable and excellent learning agility

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Job Summary

• We are looking for a dynamic and ambitious self-starter to join our product team as a Design Lead.
• If you love solving problems around customer journey and technology is your forte, you might just be the one we are looking for to help us manage and deliver winning products.

Job Description

• Work with Product and Engineering to improve product design and delivery processes.
• Define and improve user experience and user research processes
• Help shape the product strategy and vision
• Manage and mentor a team of product designers and UX researchers.
• Build functional prototypes to validate and test your designs
• Organise and coordinate user research and testing
• Work with Product managers to identify opportunities to solve problems in unique and innovative ways
• Help maintain visual and brand consistency between all products and outlets
• Collaborate with stakeholders to translate business goals into unique product experiences

Requirements

• 4 - 7 experience designing products in fast-paced product-led organizations.
• Overall Product Designer with deep expertise in testing, validating and refining product requirements with stakeholders and collaborators based on extensive user research and usability tests.
• Ability to create and implement strategic design thinking principles that can be applied towards product development across multiple business verticals
• Experience in building, leading and mentoring a team of creative design geniuses
• Strong experience in designing user experiences and interactions that delight customers across multiple environments.
• Excellent information presentation and storytelling skills.
• Great knowledge of design tools and practices that help drive efficiency and collaboration.
• Attention to detail, driven by a love for simple, clean and usable design.

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Job Summary

• Our pharmacist will work with teams of pharmacy technicians at multiple locations to supervise procurement, manage supply chains and dispensation of high-quality medications to patients located across the country.
• The pharmacist is responsible for measuring, monitoring and improving metrics related to the efficiency of pharmacy program and patient satisfaction.
• The successful candidate will be a confident analytical thinker with skills in data entry and analysis as well as the ability to teach and train other health staff.

Job Description

• Use data on prescribing patterns to build and manage formulary and inventory to maximize value and prevent waste.
•  Participate in the design and optimization of IT systems for medication order entry, filling and dispensation to improve staff efficiency and decrease waiting time.
• Ensure department compliance with professional standards and legal and regulatory requirements regarding purchasing and storage of pharmaceutical inventory. 
• Identify, measure, monitor and improve key metrics for improving pharmaceutical quality and care.
• Oversee infection control procedures and documentation (e.g., personal protective equipment [PPE], needle recapping) for pharmaceuticals and consumables.
• Design systems to improve productivity, efficiency, and customer satisfaction measures.
• Communicate key changes and updates to pharmaceutical plans and policies.
• Manage undesired behaviours, safety events and other activities that adversely affect the quality of pharmacy care and improve patient outcomes.
• Coach pharmacy staff in utilizing feedback and data to improve performance.
• Prepare reports for all staff on relevant key performance metrics.

Requirements

• B. Pharm Degree from an accredited institution.
• 0 - 1 year post NYSC clinical experience in Clinic, Hospital, Community or retail setting.
• PCN license
• Expertise in counselling and educating patients for primary care conditions for children, adults and antenatal/postnatal.
• Expertise in counselling and educating patients for chronic illnesses including hypertension, diabetes and peptic ulcers.
• Research or data analysis experience managing large data sets using Excel, stata or other data software is an added advantage.
• Experience managing a team including technicians is an added advantage.
• Proficiency in the use of Microsoft Office tools especially Excel.
• Proficiency in data collection, analysis and review is necessary.
• Excellent written and oral communication.
• Ability to communicate medical concepts in clear layman language.