Jobs at MainOne Cable Nigeria

Responsibilities
The SoHo Sales Intern will be responsible for the following functions:

• Prospect new customers using multiple sales channels
• Maintaining and developing relationships with existing customers
• Visiting potential customers for new business
• Onboarding prospects on CRM platform
• Providing customers with quotations
• Negotiating the terms of an agreement and closing sales
• Gathering market and customer information
• Providing feedback on future buying trends
• Representing MainOne at trade exhibitions, events and demonstrations
• Meet set sales targets

Qualifications, Skills & Competencies

• Candidates should possess a B.Sc/HND from a recognizable institution with at least 1 year experience. 
• Excellent Communication Skills.
• Excellent interpersonal skills.
• Target driven and goal oriented. 
• Ability to multitask seamlessly. 
• Previous experience in a similar position will be an advantage. 

Demands of the Job:

• The role requires a lot of patience, composure and finesse. Will be required to go above and beyond to prospect and convert new customers.
• Once in a while might be required to stay until after office hours. Will require excellent communication and interpersonal skills.

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Responsibilities

• The NOC Support Engineer will be responsible for proactive monitoring of Transmission and IP devices across MainOne’s network through the support of Network monitoring systems, perform first line troubleshooting/fault isolation, resolve where necessary, and escalate to other levels for support in line with MainOne’s internal processes.

Other responsibilities:

• Maintain and ensure full compliance with all Main One’s NOC processes and procedures
• Ensure proper technical documentation of all network events throughout normal/shift cycles or operations
• Monitor MainOne’s network providing update, status and performance of all network components, capacity services etc.
• Identify and provide first-line support on all faults on the MainOne network in accordance with the Company’s standard operating procedure for fault escalation and management
• Answer all network support related telephone calls and interface with internal/external customers on operational issues and related network events, using MainOne’s standard operating procedures
• Run daily and weekly management reports on network events and activities as well as tracking escalations and other key performance indicators and ensure all customer SLAs are met

Qualifications, Skills & Competencies

• B.Sc / HND in Electrical / Electronic Engineering or related discipline
• Minimum of 3 years of experience in the configuration, operations and maintenance of optical fiber SDH and wireless network equipment

Skills & Competencies:

• Knowledge of IP devices will be a plus
• Knowledge of Ubiquiti or Ceragon radio
• Strong analytical and problem-solving skills
• Strong Knowledge of DWDM/OTN technology
• Good Knowledge of Huawei OSN series equipment
• Strong knowledge of PtP/PtMP Microwave technologies
• Knowledge of basic TCP/IP configurations and troubleshooting
• Strong Knowledge of Synchronous Digital Hierarchy technology
• Excellent and effective communications skills, both orally and in writing
• Ability to use OTDR, E-Analyzer, SDH Analyzer, power meter and other signal testing tools/instruments
• Working Knowledge of Huawei OSN series equipment.
• Working knowledge of Ubiquiti or Ceragon radio.
• Working knowledge of IP devices will be a plus.
• Ability to speak French is an added advantage

Demands of the Job:

• This is a shift based role
• The successful hire could be required to travel to support other MainOne Operations in other regions in Africa and beyond.

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Responsibilities

• The Finance Officer will be responsible for proper file management, easy tracing of voucher as well as ensure compliance with all accounting standards, policies, procedures, legal/statutory and Company regulation.

 Other job responsibilities include: 

• Preparation and recording of accounting entries in the general ledger system
• Ensure the integrity of the general ledger postings
• Liaise with the bank for all assigned company transactions
• Review all new customer contracts and SOFs with supervisor, and ensure billing is done accurately
• Generate and ensure timely dispatch of customer invoices
• Posting of all customer payments timely and accurately
• Accurately generate credit notes to customers based on SLA when there are downtimes
• Confirm authorisation for all requests and obtain necessary supporting documents
• Identify and update supervisor on significant problems, discrepancies, risks etc.
• Receipt and collation of invoices for payment
• Other duties consistent with the role as assigned from time to time

Qualifications, Skills & Competencies

• Candidates should possess a First Degree in Finance / Accounting
• ICAN/ACCA Certification is required for this role
• Minimum of 6 years working experience required

Competencies:

• Proficiency in MS Office Applications
• Working knowledge of ERP Solutions
• Skilled in basic typing and data entry
• Efficient use of accounting templates
• Knowledge in basic Book Keeping procedure
• Effective written and oral communication skills

Demands of the Job:

• Accurate attention to details
• Ability to work with little or no supervision
• Able to deal with problems involving a few variables

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Responsibilities

• The Credit Control Analyst will be responsible for accurate accounting for all WHT deductions made by customers and follow up on outstanding WHT Receipts from customers & FIRS.

Other responsibilities shall include the following:

Specific responsibilities will include:

• Reconciliation of WHT Receivable Ledger per customer
• Extract WHT receipts from the FIRS portal and update WHT schedule per customer
• Liaise with consultant to resolve issues on remittances yet to reflect on the FIRS portal
• Follow-up with Customers on WHT deductions yet to be remitted
• Daily updating of WHT Receivables report from the cash inflow report
• Generate age analysis report for WHT Receivable
• Monthly reporting on status of WHT Receivables and WHT receipts collected
• Develop strategies for the reduction of the WHT Receivable balance in the General Ledger

Qualifications, Skills & Competencies

• Bachelor’s Degree in Finance / Accounting
• Professional qualification in accounting preferably ACCA/ICAN would be an added advantage.
• 5 - 7 years relevant experience
• Proficiency in MS office
• Problem Solving Skills
• Relationship Management.

Demands of the Job:

• Ability to work under minimal or no supervision.
• Attention to details.
• Ability to meet tight deadlines.

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Responsibilities

• The Digital Marketing Associate will support the MainOne marketing function to manage and improve the company’s presence and customer communications via online channels.
• In particular, the Digital Marketing Associate will be focused on Search Engine Optimisation (SEO) for the Company and will work with the digital marketing team to implement new and innovative strategies in order to meet and exceed the company's overall revenue and profit targets.

 The specific responsibilities shall include the following:
Website Optimization:

• Implementation of basic SEO strategies including keyword research, link acquisition, and on-site optimization.
• Familiarity with digital marketing optimization tools such as Google Search Console, Keyword Planner, HubSpot.
• Monitor daily performance metrics to understand SEO strategy performance.

Social Media Community Management:

• Daily management of social media platforms using tools like Tweetdeck, Buffer, Hootsuite etc.
• Become an advocate for the Company across social media platforms, engage in relevant dialogues and answering questions where appropriate.
• Design graphics for social media using tools like Canva.
• Conversion of blog posts and press releases into short video content for social media use.
• Execute social media campaigns, Ads/Sponsored posts as required.
• Suggest and implement new concepts and strategies to improve brand awareness via social media. 
• Stay up to date with current technologies and trends in social media, design tools and applications.

Content Generation and Distribution:

• Work with the communications team in the ideation and generation of content for online communications for MainOne and its subsidiaries across digital media platforms.
• Drive awareness of new blog posts by publishing the articles in technology and data centre forums and groups

Analytics:

• Familiarity with digital marketing analytics tools such as Google Analytics.
• Use tools like Meltwater, Tweetdeck, Hootsuite, Mention, IO Analytics to monitor trends on social media tools, opportunities in user-generated content surrounding the business and report notable threats to supervisor.

Qualifications, Skills & Competencies

• A Bachelor's Degree in Marketing, Communications or other relevant field.
• Minimum years of Experience: 1
• Proven experience using SEO tools.
• Familiarity with basic graphics and video editing software.

Competencies Required:

• Knowledge of digital marketing strategies and best practices.  
• Proven ability to curate content, copy writing and community management.
• Experience managing multiple social media accounts.
• Experience with WordPress, WIX and basic HTML is a plus.

Demands of the Job:

• Fast learner 
• Good strategy planning, execution and analytical skills.
• Ability to effectively set priorities and deliver within tight deadline.