Fresh Jobs at Owens & Xley Consults

Key Requirements

• A Degree in Computer Science or any related field
• 3 - 5 years experience in similar role.

Salary
N120,000 - N150,000 monthly.

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Responsibilities

• Implement best standards for providing outstanding customer service in the retail store.
• Ensure the look and feel of the store adequately represents the brand.
• Conduct physical count of inventory to identify coherence of stock on the shop floor with system records.
• Coordinate the flow of goods from the stock room to the shop floor, and oversee merchandise replenishment.
• Liaise with the C.E.O to set sales targets for the store and ensure they are met/exceeded in due time.
• Inspire sales team (in-store and online) to meet and exceed set sales quota.
• Conduct daily, weekly, monthly, quarterly & annual sales analyses to measure profitability and progress.
• Monitor staff-to-customer interaction and ensure that the sales team uses refined language to communicate with customers.
• Assist sales teams with managing objections and closing deals at the store.
• Handle complex customer complaints with professionalism, protecting company reputation.
• Supervise sales team efforts and demonstrate teamwork by offering timely support where required.
• Conduct weekly sales team meetings to discuss the highs and lows of the week and strengthen team efforts for better outcomes.
• Ensure everyone is familiar with new products and able to discuss them with shoppers.
• Recognize and document records of top-performing products for strategic business decisions.
• Test and appraise staff knowledge on new products, services or promotions, etc.
• Conduct periodic customer needs assessments and recommend appropriate products & services.
• Analyze customer behavior & position items for better reception by upselling/cross-selling.
• Come up with initiatives for new product development where/when necessary.
• Prepare documentation, contract, reports, and all other paperwork related to sales.
• Represent the company in areas of public relations such as exhibitions, trade fairs, pop-up sales, etc.
• Perform occasional assessment of sales/store staff and recommend hiring and training needs where required.
• Advocate traditional and non-conventional sales techniques such as referral networking or customer loyalty programs that guarantee repeat purchases.
• Liaise with sales and logistics team for timely delivery of orders to customers’ destinations.
• Work closely with the Digital Channel Officer to drive attention to products that seem to drag.
• Conduct periodic profit and loss analysis to determine the success of implemented strategies, improve daily operations, reduce costs and increase revenue.
• Train the sales team to maximize sales opportunities during marketing events.
• Collaborate with the Accountant to resolve issues arising from discrepancies in physical/system sales records.
• Perform all other tasks assigned.

Qualifications

• Candidates should possess HND / BA / B.Sc qualification with 2 - 3 years work experience.

Requirements:

• Highly professional
• Excellent communication skills
• Good report writing abilities.
• Sound knowledge of traditional/non-conventional sales techniques.
• Ability to set sales quota/targets and exceed them.
• Proficiency in MS Office Suites.
• Sound knowledge of POS systems & ERPs.
• An exhaustive knowledge of the fashion industry.
• Able to work independently and flexibly
• Demonstrated ability to work in a fast-paced environment, contribute under pressure and meet tight deadlines
• Networking, prospecting and persuasion skills with the ability to identify the needs and challenges of customers
• Adequate knowledge of implementing business processes and functions
• Exceptional leadership, communication, and conflict management skills
• Excellent interpersonal skills
• Strong business acumen & strategic thinking skills
• Capable of preparing management reports and correspondence
• Highly organized and detailed
• Be creative and contribute new and innovative ideas.
• Must be female for gender balance.

Salary
N120,000 - N150,000 monthly.

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Job Description

• The Fashion Production Manager will oversee the Product Development team and production team and will work closely with the design and sales teams within the fashion company's head office.
• S/he is responsible for the product planning and execution throughout the fashion product lifecycle, including: gathering and prioritizing product and customer requirements for the fashion/retail company, defining the product vision of the fashion brand, and working closely with sales & marketing, and design to ensure revenue and customer satisfaction goals are met.
• The Production Manager's job also includes ensuring that the product supports the fashion/retail company's overall image, strategy and goals.

Requirements

• A Bachelor’s Degree / Diploma in Fashion Design or a related field
• 5 to 10 years experience in the fashion industry.
• MUST have prior experience in similar role.
• Professional certification in fashion is a plus
• Excellent leadership and managerial skills
• A positive attitude to work and be able to motivate a team.
• Have Must be able to multitask.
• Outstanding time management skills.
• Excellent analytical and problem-solving skills.
• Strong interpersonal, teamwork, and leadership skills.
• Effective communication.
• Proficient in all Microsoft Office applications.

Salary
N200,000 - N300,000 monthly.

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Responsibilities

• Prepare high-quality dishes.
• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy)
• Maintain a clean kitchen at all times
• Monitor food stock and place orders
• Check freshness of food and discard out-of-date items
• Experiment with recipes and suggest new ingredients
• Prepare and deliver a complete menu that delights our customers.
• Compliance with all health and safety regulations within the kitchen area.

Requirements

• Degree in Culinary Arts (preferred)
• 1-3 years’ experience as a Chef
• Good Culinary skills
• Experience with advanced cooking techniques
• A flexible attitude
• Capable of following instructions without variation
• A desire to learn new flavors and techniques
• The capability to work safely, efficiently and neatly
• Teamwork and communication skills
• Attention to detail to ensure consistent, high standards
• Personable and approachable
• Able to work in a fast-paced environment
• Good initiative, time and stress management skills
• Excellent customer service skills.

Salary
N60,000 monthly.

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Job Summary

• In this role, you are the first line of contact for walk-in customers to the store. You will make customers feel welcome and assist them in finding the products that most satisfy their needs. You must be knowledgeable about the Company’s products and able to adequately guide customers at all times.

Key Responsibilities

• Receive customers into the store in a friendly yet polite and professional tone.
• Guide customers by ushering them to hangers and racks, suggesting items they could buy.
• Assist customers in making selections from the diverse range of outfits available.
• Record sales by creating and updating customer profile records in the POS terminal.
• Process cash and card payments, watching for shoplifters and fraudulent shoppers.
• Check cash drops and ensure accuracy.
• Balance cash registers with receipts.
• Stay up to date with special promotions and communicate with customers.
• Follow up with customers for repeat purchases and referrals.
• Perform other duties as assigned

Academic Qualifications

• BSc. / HND in Business Administration, Economics, Marketing or a related field.
• Professional Certifications

Experience:

• 1-2 years’ relevant experience in a retail/commercial environment.
• Experience in fashion, selling across on-floor and digital channels is a key requirement.

Competency and Skill Requirements:
Technical Skills:

• Working knowledge of the fashion industry.
• Outstanding written and oral communication skills
• Intermediate-level proficiency in MS Office.
• Standard knowledge of ERPs.
• Data entry skills & excellent customer-facing skills.

Soft Skills:

• Excellent communication skills
• Ability to influence and negotiate
• Ability to listen with rapt attention for needs identification.
• Ability to own tasks and take responsibility for outcomes.
• Strong work ethic.

Attitude:

• Must be willing to take initiative, work autonomously, and tackle complex situations.
• Ability to work well under pressure; able to use discretionary judgment and make solid decisions
• Must have exceptional time management and organizational skills including the ability to meet external and internal deadlines.
• Must demonstrate the confidence and ability to relate with customers in an assertive and professional way.

Salary
N60,000 - N70,000 monthly.