Latest Jobs at FairMoney

Description

Your mission will be to promote investment products of the company to corporate and individual clients, and maintain knowledge of a wide range of investment and financial products ranging from fixed income, trusts, stocks, bonds, shares, etc.

Roles and Responsibilities

• Source new clients and expand client network in professional and social settings.
• Develop and maintain a portfolio of important revenue, generating client relationships within the defined market segment.
• Grow portfolio profitability through the utilization of available multi-channel delivery strategies.
• Present investment opportunities and related analysis while pitching proposed courses of action in meetings with clients.
• Relate with investment analysts to assess financial information and investment opportunities.
• Use relevant financial models to project future earnings and profit potentials.
• Monitor the financial market trends to promote better decision-making and advise on funds management.
• Engage in regular research and reading to stay apprised about the state of the Nigerian economy, global financial markets and general current events.
• Comply with rules, regulations and legislation governing the financial services industry.

Requirements

• Experience with leading the teams
• Minimum of 5 years of relevant work experience in a financial organization.
• Strong command of excel and PPT.

Other core competencies required for this role include;

• Decision Making
• Problem Solving
• Analytical Thinking
• Verbal and Written Communication skills
• Attentiveness to Detail
• Time Management
• Networking skills
• Teamwork
• Leadership ability

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You will be working as a Software Engineer in our Technology Division, which is now composed of 75+ people in Lagos, Bangalore, Paris, Türkiye, and remotely across the globe.

We are building Engineering centers of excellence across multiple regions and are looking for smart, talented, driven engineers. This is a unique opportunity to be part of the core engineering team of a fast-growing fintech poised for more rapid growth in the coming years.

Roles and resposibilities

• Developing high-quality features by working with our Product team to better serve customers.
• Building a platform on which each market can plug its specific features while maintaining a solid common core product.
• Tackling complex financial processes with the right patterns and appropriate solutions.
• Helping drive the architecture and technology choices that enable a world-class experience for our customers.
• Being responsible for designing, developing, and deploying medium to large-sized projects.
• Helping define engineering best practices and providing technical mentorship to other members of the engineering team.
• Contributing to continuous improvements to an infrastructure that can handle millions of clients.
• Analyzing and improving efficiency, scalability, and stability of monitoring, continuous integration, and platform integration.

Our technical stack

• Our customer-facing product is an Android and IOS application.
• It communicates with a .Net Core (C#) backend.
• We are hosted on Azure cloud: we use Azure SQL, Azure DevOps, Azure app service, and some other great services that Azure cloud offers.

Requirements

Basic Qualifications

• Bachelor’s/Master's degree in Computer Science, Maths, or related technical domain.
• You have 3+ years of experience in backend software development with C#.
• You have excellent verbal and written communication skills.
• You have excellent problem-solving skills and object-oriented design skills.

Preferred Qualifications

• Experience being a part of building complex software systems that have been successfully delivered to customers;
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations;
• Experience with cloud providers, preferably Azure, alternatively AWS/Azure;
• Experience in communicating with users, other technical teams, and management to collect requirements, describe software product features, create technical designs and specifications

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Our ideal candidate is someone who has a strong background in customer retention and engagement, understands customer behavior, and has a deep knowledge of the financial industry. This is an exciting opportunity to work for a fast-growing company that is changing the industry and has an ambitious growth plan. If you are looking to make a significant impact while working in a dynamic and fun environment, this is the role for you!

Responsibilities

• Develop customer retention strategies and programs across all markets where FairMoney operates to increase engagement and loyalty amongst our customers
• Analyze customer behavior and data to identify trends and build relevant retention strategies
• Develop and implement effective communication plans to engage and interact with customers through various channels, including email, SMS, in-app notifications, social media, etc.
• Build and maintain close relationships with internal stakeholders and cross-functional teams to achieve common objectives and meet customer retention goals
• Leverage marketing automation platforms and customer database to maximize customer retention and engagement
• Collaborate with product teams to improve customer experience and identify opportunities to solve customer pain points and improve brand loyalty
• Participate in customer research and feedback activities to gather insights and identify opportunities to improve retention efforts

Requirements

• Bachelor's degree in Marketing, Communications, Business Administration, or a related field
• 5+ years of experience in customer retention and engagement, and/or loyalty programs
• Experience working in the financial services industry is a plus
• Excellent analytical and quantitative skills with a strong understanding of customer data and behavior
• Strong communication skills, both written and verbal, with the ability to build relationships across teams and stakeholders
• Experience with marketing automation tools and CRM platforms
• Proven track record of developing and implementing customer engagement and retention strategies and tactics
• Ability to work independently, prioritize tasks, and manage multiple projects at once.