Sales Officer at Credit Registry

Job Summary:

We are seeking a sales-driven and customer-oriented Sales Officer who will be responsible for driving effective solutions to increase company sales. The Sales Officer's responsibilities include recommending improvements to current sales strategies, informing potential and existing customers of company promotions, as well as maintaining relationships with current clients, and building and maintaining relationships with new clients.

Our ideal candidate should be persuasive and knowledgeable of industry regulations, have a strong work ethic, and demonstrate exceptional communication, negotiation, and customer service skills at all times.

JOB DESCRIPTION

As our Sales Officer, your responsibilities include but are not limited to the following:

• Provide first-line support to customers
• Drive credit report usage in line with revenue targets
• Initiate and proffer ways to drive customer endearment to our products and services
• Identify and propose new product and new feature requests raised by customers
• Identify and nurture new market opportunities
• Drive promotional/marketing campaigns
• Work closely with the Professional Services Group team to ensure technical issues are resolved within the shortest possible time
• Identify and recommend user training opportunities
• Obtain competitive and market intelligence information on new trends, techniques and practices
• Administer periodic customer surveys
• Perform other duties as directed by the Head, Sales & Business Development

REQUIREMENTS

• An impressive track record of achieving sales targets
• Excellent communication skills (oral and written)
• Ability to offer excellent customer service

Hands-on experience with CRM software

• Neat, articulate, and confident
• Attention to detail and a well-organized approach to work
• Ability to create and deliver presentations
• Must be a team player
• Ability to work well under pressure
• Integrity and discretion in handling confidential company information
• Proficiency in MS Office (Word, PowerPoint & Excel)
• 3 years post NYSC work experience in a relationship management/customer service role

EDUCATIONAL QUALIFICATION

• BSc degree or HND in any discipline