Operations Manager - PwC Experience Center at PricewaterhouseCoopers (PwC)

Reference Number: 125-NIG00211
Location: Nigeria
Job type: Permanent
Department: Internal Firm Services

The Job Role

• The Operations Manager is a primary leadership role with direct oversight of the PwC Experience Center core business operations.
• Delivering the business goals, ensuring the set processes relating to compliance are addressed, documented, and followed. This role is fundamental to the growth, and success of the Center.
• Identifying, owning, and executing projects and day-to-day operations.
• Contributing towards annual budget development and business plans, its monitoring and reporting;
• Other functions of the position include successful management of the team, event/workshop coordination & managing client visits, and day-to-day operational business integrations with partners and sponsors.

Requirements

• Prior operating experience at a high-growth company or start-up Fintech, banking, or financial services background is preferred
• At least 4 or 5 years relevant work experience
• 3+ years of experience in fast paced environments with a focus on business operations, project or program management
• Strong academic record
• Bachelor's degree

Preferred Skills:

• A self-starter with a strong startup/entrepreneurial attitude.
• Constantly iterate towards the best possible outcome.
• Ability to quickly learn new areas of competency as the Center encounters new challenges.
• Strong project management orientation with the ability to communicate issues/concerns before they become fires and facilitate the right stakeholders in a discussion to solve them.
• Comfortable working in a tech-driven environment with the ability to coordinate multiple stakeholders.
• Energized by complex environments, able to make varied decisions with authority.
• Comfortable in an outward-facing role, diplomatic capacity, and actively network with diverse stakeholders.
• A highly capable, self-motivated individual who is able to direct the full array of functions and is continuously striving to improve services and enhance the attractiveness of the center.
• Have demonstrated track record in the innovation community and experience with running a rapidly changing and growing environment should be exciting to you.
• A general understanding of financial statements, with significant experience managing operational budgets.
• Experience with web-based workflow and productivity tools.
• Experience with social media and/or public relations is a plus.
• Experience with event planning and logistics is a plus.

General Skills:

• Excellent oral and written communication skills and can effectively communicate and coordinate teams
• Ability to work well as part of a team but also to complete individual tasks on time
• Very effective team collaboration skills with both internal and external stakeholders
• Proven attention to detail
• Strong interest in VC, Entrepreneurship, Innovation, etc.

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Reference Number: 125-NIG00211
Location: Nigeria
Job type: Permanent
Department: Internal Firm Services

The Job Role

• The Operations Manager is a primary leadership role with direct oversight of the PwC Experience Center core business operations.
• Delivering the business goals, ensuring the set processes relating to compliance are addressed, documented, and followed. This role is fundamental to the growth, and success of the Center.
• Identifying, owning, and executing projects and day-to-day operations.
• Contributing towards annual budget development and business plans, its monitoring and reporting;
• Other functions of the position include successful management of the team, event/workshop coordination & managing client visits, and day-to-day operational business integrations with partners and sponsors.

Requirements

• Prior operating experience at a high-growth company or start-up Fintech, banking, or financial services background is preferred
• At least 4 or 5 years relevant work experience
• 3+ years of experience in fast paced environments with a focus on business operations, project or program management
• Strong academic record
• Bachelor's degree

Preferred Skills:

• A self-starter with a strong startup/entrepreneurial attitude.
• Constantly iterate towards the best possible outcome.
• Ability to quickly learn new areas of competency as the Center encounters new challenges.
• Strong project management orientation with the ability to communicate issues/concerns before they become fires and facilitate the right stakeholders in a discussion to solve them.
• Comfortable working in a tech-driven environment with the ability to coordinate multiple stakeholders.
• Energized by complex environments, able to make varied decisions with authority.
• Comfortable in an outward-facing role, diplomatic capacity, and actively network with diverse stakeholders.
• A highly capable, self-motivated individual who is able to direct the full array of functions and is continuously striving to improve services and enhance the attractiveness of the center.
• Have demonstrated track record in the innovation community and experience with running a rapidly changing and growing environment should be exciting to you.
• A general understanding of financial statements, with significant experience managing operational budgets.
• Experience with web-based workflow and productivity tools.
• Experience with social media and/or public relations is a plus.
• Experience with event planning and logistics is a plus.

General Skills:

• Excellent oral and written communication skills and can effectively communicate and coordinate teams
• Ability to work well as part of a team but also to complete individual tasks on time
• Very effective team collaboration skills with both internal and external stakeholders
• Proven attention to detail
• Strong interest in VC, Entrepreneurship, Innovation, etc.