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BetKing is a sports betting company in Lagos, offering online services nationwide and agency services in Nigeria. Among the offerings of the company’s services are sports betting, not restricted to football, hockey, cricket, tennis, basketball and more, customized state-of-the-art virtual games including the exclusive Kings'...
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Betking Nigeria, a young, thriving and the fastest growing company in the Nigerian gaming industry, is looking to fill the role of a Knowledge Base Specialist. We are setting the pace in redefining the industry by employing world class business practices driven by a diverse, mostly young, smart, passionate and highly innovative individuals. As a start-up, we seek the best match.
Our compensation and benefit packages are highly competitive, and our working environment enables the growth and contributions of talent. Betking is so fast paced it gives no room for boredom. Our corporate HQ offers on-site benefits that drives positive employee experience.
The Opportunity
This is the opportunity to maintain, expand a database of content with oversight for identifying content and knowledge gaps. You will ensure that our customers and our internal teams have the most accurate and accessible information about Betking products, including each product's core functions, troubleshooting techniques, and use case recommendations. We are a culture that thrives on learning and creates the environment for high performance. Not only that, you yourself can thrive, learn and progress with Betking.
Job Purpose
You will ensure that our customers and our internal teams have the most accurate and accessible information about Betking products, including each product's core functions, troubleshooting techniques, and use case recommendations.
You will maintain and expand a database of content with oversight for identifying content and knowledge gaps, and will work with internal experts to create or amend content to fill those gaps. Additionally, this plays a key part in leading our suite of self-service programs to assure that information is easy to find, easy to understand, and consistent across all channels
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