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Founded in 1991, Oxford International is an accredited, private education provider that operates international colleges, online courses and English language centres across the UK and North America to create life-enhancing experiences for students worldwide. Our courses help over 50,000 UK and international students achieve academic success every year.
The postholder is responsible for daily conversion activities through a variety of channels that supports customers through their decision-making journey to enrolment to continue increasing conversion rates and to achieve targets. The role is to providing high quality support and guidance to students throughout the application process. This involves detailed follow up with applicants, internal & external stakeholders to ensure that applications lead to enrolments.
This is a sales and customer service role that is responsible for the daily delivery of conversion activities via phone, WhatsApp, e-mail, Live chats, social media and other forms of communication to both enquirers and offer holders to support them through their journey to enrolment.
Main duties and responsibilities
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities. It may be subject to periodic revision to meet business requirements.
Person specification
Statutory requirements
Qualifications
Experience and Knowledge
Skills and Abilities
Personal qualities
Applications should be made by sending a full and up to date CV with a 1-page supporting statement to jbegum@oxfordinternational.com
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