Branch Manager at Deflint MFI Limited

Job Description

• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales.
• Assess local market conditions and identify current and prospective sales opportunities.
• Develop forecasts, financial objectives and business plans.
• Meet goals and metrics.
• Manage budget and allocate funds appropriately.
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities.
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Address customer and employee satisfaction issues promptly.
• Adhere to high ethical standards, and comply with all regulations/applicable laws.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.

Requirements and Skills

• B.Sc in Business Administration or related field.
• 2 - 4 years work experience.
• Proven branch management experience, as a Micro Finance Manager or similar role.
• Sufficient knowledge of modern management techniques and best practises.
• Ability to meet sales targets and production goals.
• Familiarity with industry’s rules and regulations.
• Excellent organizational skills.
• Results driven and customer focused.
• Leadership and human resources management skills.