Cash Officer / Fund Transfer Officer at Covenant Microfinance Bank Limited

Job Description
Cash Management:

• Handle all cash transactions, including deposits, withdrawals, and vault management.
• Ensure daily balancing of cash and maintain accurate records of all transactions.
• Monitor cash levels and manage cash flow to ensure availability for customer needs.
• Prepare and submit daily cash position reports to management.

Fund Transfers:

• Process local and international fund transfers accurately and promptly.
• Verify the authenticity and completeness of transfer instructions and documentation.
• Ensure compliance with all regulatory requirements related to fund transfers.
• Resolve any discrepancies or issues related to fund transfers in a timely manner.

Customer Service:

• Provide excellent customer service by assisting clients with their cash and fund transfer needs.
• Address customer inquiries and resolve issues regarding transactions and fund transfers.
• Educate customers on bank services, especially regarding fund transfer processes.

Compliance and Risk Management:

• Adhere strictly to the bank’s policies, procedures, and regulatory requirements.
• Identify and report suspicious transactions or activities as per anti-money laundering (AML) regulations.
• Assist in audits and ensure compliance with internal and external audit requirements.

Requirements

• Candidates should possess HND / B.Sc Degrees with 0 - 2 years relevant work experience.