Content & Community Specialist at Eden Life Inc

The Role

• The Content & Community Specialist will be working with the team to tell the stories that matter to us as we build a brand that will transform service delivery on the continent.
• You’ll be telling stories about our work, how we do it; our customers, and what is beneficial to them.
• Your stories will increase Eden’s brand awareness, convince leads to become customers, educate customers, and drive people to action every time.
• If you are the type of person who feels a personal stake in everything that you work on, has a strong sense of ownership, is an executor, has a love for data, enjoys solving complex problems, has a passion for breaking new ground, knows how to foster strong relationships and build trust, and works for the success of the entire team - then we look forward to meeting you!

Requirements

• 3 years of experience managing brand pages & communities with specific experience in brand and marketing writing.
• Bsc in relevant fields; Marketing, Communications.
• You’re an excellent writer. If you don’t feel excellent (enough), don’t let it stop you from applying.
• Experience & high proficiency using Google Analytics, Google Suit, Canva and Buffer.
• Proven skills in analyzing data, carrying out trend analysis and reporting data insights. ****
• Experimental mindset, able to think critically to innovate and solve problems.
• Have high fluency in all major social media platforms (Twitter, Linkedin, Instagram, Facebook.)
• High attention to detail.
• High organization and collaboration skills. You know how to work effectively with diverse stakeholders to achieve goals.
• Strong storytelling abilities. You understand that good content is engaging; because it pulls the consumer in.
• You understand that good content drives action (sharing, sign-ups, comments etc).

Responsibilities

Own & manage all Eden Social Media accounts

• Grow Implement tactics that grow and expand our followership and drive engagement across our platforms
• Create and drive end to end social media campaigns.
• Identify and engage stakeholders in various communities implementing community engagement that drives brand awareness and customer acquisition.

Content Creation, Planning & Execution

• Create and publish relevant content across different Eden platforms; Web, Social, and Email.
• Create content calendars and plans. You’ll work with teams to produce content across various formats; Video, Photography, Audio, etc.
• You’ll continue to push the boundaries of experimentation and what is possible with content. Come with your best ideas, and we’ll create a place where executing it and aligning them with business goals is possible.

Data Reporting and Analysis

• You’ll be paying close attention to the metrics that matter to you, and have them at your fingertips every time.
• Carry out routine performance & trend analysis, pulling actionable insights from your numbers.