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Lafarge Africa Plc is a leading Sub-Saharan Africa building solutions Company and member of the LafargeHolcim group. The vision of Lafarge Africa Plc is to be the most trusted and preferred partner of African construction professionals and home builders by delivering cement, concrete, aggregates and other building solutions that are best in quality, envir...
About the job
The job objective is to increase customer satisfaction and loyalty through Innovative complaint management and customer relationship. Leverage IT and develop ways to measure customer satisfaction, improve services, and turn customer complaints into opportunities.
What you'll be doing
Who you'll be working with
List of direct reports:
NA
Key interfaces, stakeholders and relationships:
Key Performance Indicators
What we are looking for
Level of Education required:
Bachelor’s Degree/Higher National Diploma in any field
Specific Work experience:
Technical / Functional Skills:
Behavioral competence
Leadership and managerial abilities:
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