Customer Service Representative  at Quintessence Nigeria Limited

Your responsibilities will include, without being limited to:

•  Greet and direct customers 
• Provide accurate information (e.g. product features, pricing, and after-sales services) 
• Answer customers’ questions about specific products/services 
• Conduct price and feature comparisons to facilitate purchasing 
• Cross-sell products 
• Ensure racks are fully stocked 
• Manage returns of merchandise 
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) 
• Inform customers about discounts and special offers 
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services
• Any other assignment as directed by the Manager