Demurrage & Detention Coordinator at ZIM Integrated Shipping Services

About the job

• Performing administrative finance tasks, e.g., keeping financial records and carrying out financial transactions, to ensure effective, efficient, and accurate financial operations. Internal auditing, performing a systematic examination and analysis of data, processes, and activities to find discrepancies in work processes.

Key Accountability

• Prepare SOA for clients with outstanding demurrage charges on legacy and new SAP Dem sys
• Communicate with customers who blocked and come for new release. Solve if any issue, request for payment and apply to unblock them
• Keep records of agreements for partial payment clients and update records based on every new payment received
• Liaise with EQC to ensure that empty container return dates are properly captures in IQShip/SAP Demurrage V2 systems,
• Check for damage and OICF and report to logistics for appropriate action to be taken
• Apply for approved waivers based on customer's request and mail approvals by management on SAP Demurrage V2 system and follow up till system approval cycle is complete.
• Generate new credit/debit invoice post approval by management same for legacy invoices per the above in SAP Dem V2.
• Receive application for refunds from customer service via email with complete set of required documents.
• Vet documents to ensure they are in line with refund procedure.
• Check customer SOA for o/s charges and advise
• Confirm customer status as stand alone client of if in a group.
• Advise group SOA if customer is in a group.
• Update refunds workflow to show customer refunds status and pass for cheque processing if all is okay
• For Deposit utilization: receive applications for using deposit payment on previously concluded shipping transactions on new shipments meant for release/D.O issuance

Requirements:

• Bachelors degree in accounting or relevant discipline
• Between 5-7 years prior experience in similar capacity
• Certified holder of an accounting qualification preferably ACA, CPA, CFA, ACCA or ICAN
• Proficiency in the use of SAP along its right application
• High level of proficiency in Microsoft office, including Excel, Word, Power Point, Web-based and email programs