Digial Services Specialist at Lotus Capital Limited

Recommended Grade: TBC
Business Unit/Function: Digital Business/E-Channels
Line Manager Job title:
Type of Job: Middle Office
Full-time/Part-time/Permanent Contract: Full-time Permanent

II.JOB PURPOSE
 Drive growth of digital business. Develop innovative electronic products and services to drive retail growth.
III. PRINCIPAL ACCOUNTABILITIES AND APPROXIMATE WEIGHTING
Accountability : Product Development & Relationship Management

• Responsible for growth of digital business
• Develop policies for managing and standardizing electronic products
• Manage all electronic channels and platforms
• Provide periodic data analytics from channels
• Develop innovative digital products
• Develop new channels for service delivery
• Effective project management to ensure delivery of approved digital products
• Create revenue generating opportunities from digital platforms
•  Manage relationship with all partners and stakeholders
• Maintain productive relationships with IT, Business Development and other departments
• Provide training and guidance on digital business and electronic products

Accountability: Industry Expertise

• Excellent understanding of Digital Industry and electronic products
• Knowledge of electronic products regulations and requirements<\li>
• Understand Financial Inclusion concept and strategies<\li>
• Knowledge of the capital market products would be an added advantage<\li>/td>

Accountability: Risk, Governance & Control
Provide analysis of monthly statistics for product tracking purpose

•  Ensure compliance with legal and regulatory requirements
• Comply with all the Group’s policies and procedures
• Monitor Service Level Agreements with vendors and ensure effective delivery of services to both internal and external customers

Accountability: Financial Management

• Create revenue generating opportunities from digital platforms
• Ensure financial targets are achieved for Digital Business
• Responsible for cost management of products in line with budget
• Ensure appropriate product pricing with due consideration for local conditions
• Perform all other duties as reasonably assigned

JOB SKILLS & EXPERIENCE REQUIRED
Education : Bachelor Degree
Skills & Experience:

• Minimum of 5 years’ relevant experience post education
• Knowledge of electronic products and channels
• Product development skills
• Project management skills
• Understand financial inclusion concept and strategies
• Knowledge of capital market products
• Strong analytical skills
• Strong Microsoft Office skills