Education Technology Specialist/Administrator at Tranter IT Infrastructure Services Limited

Responsibilities

• Provides end-user support for learning and collaborative technologies, video creation, accessible technology support, and classroom and conferencing technology.
• Serves as the highest level of problem escalation for teaching and learning tools.
• Assists faculty with designing and developing education materials by matching learning outcomes and teaching strategies with technology solutions.
• Develops and implements faculty and staff training, consulting, and support for instructional technologies.
• Prepares and develops training materials for company-supported teaching and learning tools.
• Research to evaluate the use of new technologies and their impact on student learning outcomes. Collaborates with company, staff, and students to identify, analyze, explore and meet the company’s teaching and learning technology needs.
• Works with vendors to resolve complex issues with learning and collaborative technologies.
• Collaborates with classroom technicians, instructional designers, accessibility specialists, and student employees to make the technology center a one-stop resource for faculty services.
• Help maintain the budget plan
• Handle technical issues in their area of expertise
• Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.
• Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.
• Purchasing office supplies, equipment, and furniture.
• Overseeing the maintenance of office facilities, and equipment.
• Coordinate office activities and operations to secure efficiency and compliance with company policies
• Create and update records and databases with personnel, financial and other data
• Submit timely reports and prepare presentations as assigned
• performing other relevant duties when needed.

Requirement

• Bachelor’s degree in a related field
• Three years of relevant experience.
• Strong interpersonal, written, and verbal communication skills.
• Customer service experience.
• Knowledge of educational research technology, design, and implementation.
• Demonstrated experience with various digital platforms and operating systems.
• Communication skills to act as the contact point between internal team members and clients
• Budgeting, bookkeeping, and planning skills and knowledge of associated computer software