Engineer - Data Centre at MTN Nigeria

Description

• Monitor, diagnose and resolve problems with key IT systems to ensure systems work efficiently.
• Manage crisis situations and work under pressure to resolve problems.
• Plan and undertake projects to improve and upgrade key IT systems as directed by IT Senior management.
• Develop, contribute, and evaluate technical proposals related to Data Centre Operations.
• Contribute to continuous improvement of platform performance, scalability, efficiency, and reliability
• Provide technical expertise for 1st and 2nd line IT support staff, sharing technical knowledge 
• Work cross-functionally with various teams
• Ensure policies and processes are well-documented, communicated and followed
• Advocate for and drive major initiatives that move the organization forward and help us scale 
• Assist other Infrastructure and Cloud team and development teams to resolve application-to-platform integration issues (IaaS and PaaS) across different cloud providers and deployment models.
• Provide information timely for Audits and Security and audit requests and ensure vulnerabilities and findings are closed 
• Effective access controls to Infrastructure platforms.
• Ensure Incident and Problem resolution within SLAs
• Work with the Network and Facilities teams to ensure adequate Security, Network and Power and Cooling in the Data Centers.
• Work with OEMs, Partners, Planning teams and other key stakeholders to ensure highly available Data Centre

Education:

• First Degree in any related field
• Relevant Professional Certifications e.g. Data Centre Certifications, Network Certifications etc.
• Fluent in English

Experience:

3 - 7 years’ experience which includes:

• Vast Knowledge of Data Centre design, project implementation and operations support.
• Vast knowledge of Data Centre Network Design, Implementation and Support.
• Knowledge of IT equipment handling, power, and cooling technologies
• In-depth understanding of LAN and SAN cabling Support and implementation techniques
• Good troubleshooting, analytical, communication and collaboration skills
• Development of policies, Processes and Procedures as required to guide Data Centre Operations 
• Familiar with Agile project management methodologies.
• Good understanding of ITIL Infrastructure Library Framework