Exchange Administrator at Ibadan Electricity Distribution Company (IBEDC) Plc

This job role enhances company-wide communication and collaboration through the management, configuration and support of the Exchange email platform (On-prem & Online) while achieving corporate goals.

Job Requirements

• A Bachelor’s degree in Computer Science or related discipline
• A postgraduate degree in a relevant discipline is an added advantage
• Professional certifications is required.
• Certification in Project management is an advantage.
• 3+ years of experience with Microsoft technologies including Exchange, Windows Servers and Active Directory and the O365 suite of applications

Job Responsibilities

• Provide technical support across the IBEDC Microsoft messaging, and mobility environments.  
• Manages and administers Exchange On-prem and Exchange Online systems within an Office 365 hybrid environment.
• Modernize legacy processes through the introduction and pervasive use of new technologies and automation to optimize operations and ensure service uptimes.  
• Owns and manages all messaging related incidents by ensuring resolution and identification of relevant root causes.
• Provides support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail.
• Carry out routine checks to ensure protection of email server against intruders.
• Tracks, analyses and interprets trends in e-mail system data.
• Creates and maintains policies for email protection and archiving. 
• Manage file sharing permissions to monitor mailbox quotas or space.
• Ensure email delivery to destination and monitor email queue.
• Ensure production environment uptime by running software and hardware diagnosis.
• Prepares periodic and ad-hoc reports to relevant stakeholders.  
• Carry out other sundry assignments as directed by Head, Business Enterprises & Application.