Field Service Engineer at Alfred & Victoria Associates

Job Summary & Purpose

• We are currently sourcing for Field Service Engineers to join our team and support the day-to-day activities of our Operations Department.
• The responsibilities of this role include carrying out the maintenance, repair, and overhaul of OEM plant and machinery at the customers’ facility to ensure optimum performance of equipment and little or no downtime.
• To be successful in this role, you should have solid installation, technical, automation, and electrical engineering skills and be familiar with the production and manufacturing industry, specifically food and beverage.
• Ultimately, you will ensure all operational activities result in customer satisfaction for both new and existing clients, as well as increased revenue for the Organisation.

Responsibilities

• Installation of new OEM machinery and equipment
• Attend to call outs & interventions
• Carry out planned preventive maintenance & overhauls
• Execute OEM service level agreement
• Participate in the OEM project execution
• Carry out plant & machinery survey
• Develop junior service engineers and technicians for better service delivery
• Adhere to Health, Safety & Environment with zero incidence
• Ensure proper tools and database management
• Preparation and submission of quality report of service activity as required

Education/ Professional Qualifications

• A graduate Degree in Electrical & Electronics Engineering

Experience:

• At least 3 years of proven work experience in installation, maintenance, or troubleshooting, preferably in FMCG, Food & Beverage, manufacturing, or engineering solutions industry.
• Familiarity with automation and troubleshooting methods and practises
• Intermediate or advanced engineering certification is an added advantage

Key Skills & Competencies:

• MS Office proficiency – Words/Excel/PowerPoint/Outlook/Projects
• Proficiency in the use of AutoCAD, E-Plan, and other engineering software applications (Allen Bradley, Siemens, etc.) Ability to read engineering drawings and schemes
• Proactive, attention to detail and solution oriented
• Excellent communication skills – Report writing skills is essential
• Energetic, independent, and self-driven
• Time management skills
• Exposure to marketing and spare parts administration is an advantage
• Ability to work effectively in a team
• Ability to deliver quality service always
• Strong analytical and logical problem-solving abilities
• Willing to travel locally and internationally.

Salary
Very Attractive.