Front Desk Officer at Efficacy Construction Company

Job Description

• We are searching for a Front Desk Officer with a high level of integrity to be responsible for administrative tasks such as welcoming visitors to our office. The ideal candidate must be able to make an excellent first impression of the organisation.

Job Responsibilities

• Attend to, and accommodate visitors and clients and inform those they will see within 5 minutes of their arrival.
• Promote customer satisfaction through appropriate interactions and responsiveness to visitor's needs.
• Ensure the reception is not always crowded, appear tidy and well-arranged and help to ensure office decorum.
• Help maintain workplace security by administering visitor logs.
• Receive client's calls, emails, and messages and swiftly respond to them.
• Enter client information into the organization's database.
• Handle incoming and outgoing correspondence.
• Prepare meetings and training rooms.
• Record, file and track all outgoing and incoming courier and sort mail and email of the company.
• Provide excellent customer service.
• Contribute positively as part of a team and help with various required tasks.

Requirements

• Degree in any related field
• Minimum of OND
• Minimum of 2 years proven experience as a customer service officer or relevant position
• Proficient computer skills including Microsoft Office Suite (Word, PowerPoint, and Excel)
• Strong communication and people skills
• Customer orientation and ability to adapt and respond to different types of customers.
• Strong interpersonal skills
• Excellent time management.
• Good listening skills
• Good organisation and ability to multitask.
• Strong time-management and organisation skills.
• Tech-savvy and experienced with word processing and email programs.