Front Desk Officer at LEAD Enterprise Support Company Limited

Responsibilities

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels etc.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned.

Requirements

• HND / BSc; additional qualifications will be a plus.
• 1-2 years of proven work experience as front desk officer, or in a similar role.
• Proficient in English (oral and written)
• Excellent knowledge of MS Office.
• Customer service orientation.
• Good organizational and multi-tasking abilities.
• Candidate must reside within Lagos (Lekki axis)
• Candidate must also be willing to work on Saturdays.