Front Desk Officer at Stresert Services Limited

Job Overview

Our client is a reputable mortgage institution. 

Job Responsibilities include:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk.
• Monitor office supplies and place orders when necessary
• Keep updated records and files
• Monitor office expenses and costs
• Take up other duties as assigned

Qualifications and skills required

• Not more than Ordinary National Diploma certificate
• Minimum of 1-2 years working experience in a corporate environment as a Receptionist, Front desk representative or similar role.
• Proficient in English (oral and written)
• Hands-on experience with office equipment (e.g., fax machines and printers).
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Demonstrates ability to maintain composure and work efficiently in fast paced work environments
• Strong people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation