Head of Product - POS at FairMoney

About The Role:

We are seeking an experienced and dynamic Head of Product to join our growing POS merchant & agency business in Nigeria. As we embark on our transformation journey to become a leading business bank in addition to our core POS services, we need a visionary leader who possesses a deep understanding of fintech, core payment systems, and business banking. The ideal candidate will play a crucial role in shaping our product strategy, driving innovation, and delivering exceptional financial services to merchants and businesses across Nigeria and other parts of Africa as we expand

Roles and Responsibilities:

1. Product Strategy: Develop and execute a comprehensive product strategy that aligns with the company's vision of becoming a leading business bank. Identify growth opportunities, market trends, and customer needs to enhance our product offerings.
2. Fintech Expertise: Leverage fintech knowledge and industry insights to drive product innovation and digital transformation. Identify emerging technologies that can improve our financial services and optimise business processes.
3. Business Banking Expansion: Lead the expansion of our product portfolio to include business banking services such as deposits, lending, trade finance, and other financial solutions tailored to meet the needs of small and medium-sized businesses.
4. Core Payment Solutions: Oversee the enhancement and maintenance of our core payment systems, including POS terminals, to ensure seamless and secure transactions for our customers.
5. Market Research: Conduct market research and competitive analysis to understand customer preferences, identify market gaps, and inform product development decisions.
6. Customer-Centric Approach: Champion a customer-centric approach to product development, ensuring that all initiatives are focused on delivering value and an exceptional user experience to our merchant and business customers.
7. Cross-Functional Collaboration: Collaborate closely with engineering, design, marketing, and operations teams to deliver new products and features in a timely manner.
8. Regulatory Compliance: Stay updated on relevant financial regulations and ensure that our products and services adhere to all compliance requirements.
9. Performance Tracking: Define key performance indicators (KPIs) and metrics to track the success of new product launches and overall product performance.
10. Team Leadership: Build and lead a high-performing product team, fostering a culture of innovation, collaboration, and continuous improvement.

Requirements

1. Bachelor's or Master's degree in Business, Finance, Computer Science, or a related field.
2. Proven experience 5+ in fintech, product management, and business banking, preferably in the Nigerian or African market or emerging markets
3. Strong understanding of core payment systems, financial technologies, and digital banking platforms.
4. Track record of successfully launching and scaling financial products and services.
5. Excellent strategic thinking, problem-solving, and decision-making abilities.
6. Strong leadership skills with the ability to motivate and inspire cross-functional teams.
7. Exceptional communication and interpersonal skills.
8. Experience with regulatory compliance in the financial services industry.
9. Flexibility to adapt to a fast-paced and evolving business environment.
10. Passion for driving financial inclusion and making a positive impact on businesses and communities.