Housekeeper at Emmix Global Limited

Job Description

• The hospitality industry is known for its meticulous attention to detail and exceptional customer service.
• Hotel room housekeepers play a vital role in ensuring that guests have a clean, comfortable, and welcoming environment during their stay.
• However, finding qualified individuals who can meet the demanding requirements of this position can be a challenge.
• We are seeking a diligent and detail-oriented individual to join our team as a Hotel Room Housekeeper.
• As a Housekeeper, you will be responsible for ensuring that our guests' rooms are clean, comfortable, and presentable.
• Your exceptional cleaning skills and attention to detail will contribute to providing a pleasant experience for our guests during their stay.
• If you have a passion for cleanliness and take pride in maintaining a welcoming environment for guests, we would love to welcome you to our team.

Responsibilities

• Clean and sanitize assigned guest rooms, including bathrooms, bedrooms, and common areas, ensuring they are maintained to the highest standards of cleanliness and hygiene.
• Strip beds, change linens, and make beds in accordance with established hotel standards.
• Replenish amenities such as toiletries, towels, and linens in guest rooms.
• Vacuum carpets, sweep and mop floors, and dust surfaces to maintain a clean and tidy appearance.
• Empty trash and replace garbage bags in guest rooms and common areas.
• Report any maintenance issues, damages, or equipment malfunctions to the housekeeping supervisor.
• Maintain stock of cleaning supplies and inform the housekeeping supervisor when supplies need replenishing.
• Assist with laundry duties, including sorting, washing, drying, folding, and ironing linens, towels, and other hotel textiles.
• Follow all safety protocols and procedures to ensure a safe working environment for both yourself and your guests.
• Respond to guest inquiries and requests in a courteous and timely manner, providing exceptional customer service.

Requirements

• High school diploma or equivalent.
• Previous experience in housekeeping or a similar role within the hospitality industry is preferred.
• Knowledge of proper cleaning techniques and infection control procedures.
• Familiarity with health and safety regulations.
• Ability to work with minimal supervision while maintaining high standards of cleanliness and efficiency.

Skills:

• Excellent attention to detail and ability to maintain a high standard of cleanliness.
• Strong organizational skills and the ability to prioritize tasks efficiently.
• Physical stamina and ability to perform repetitive tasks such as bending, lifting, and standing for extended periods.
• Knowledge of cleaning equipment and chemicals, and the ability to safely handle and operate them.
• Strong communication skills, both verbal and written, to effectively interact with guests and team members.
• Ability to work independently, as well as collaboratively within a team environment.
• Flexibility to work various shifts, including weekends and holidays, based on business needs.
• Professional and courteous attitude towards guests and team members.