Housekeeping Supervisor at Talent Place

Job Description

• We are seeking a dedicated and experienced Housekeeping Supervisor to join our team at James Court Hotel & Luxury Apartments.
• The ideal candidate will be responsible for overseeing the daily operations of the housekeeping department, ensuring that all guest rooms, public areas, and facilities are maintained to the highest standards of cleanliness and hygiene.
• This role requires strong leadership skills, attention to detail, and a commitment to providing exceptional service.

Key Responsibilities

• Supervision of Staff: Lead, train, and motivate a team of housekeeping staff to ensure efficient operations. Conduct regular performance evaluations and provide constructive feedback.
• Quality Control: Inspect guest rooms and public areas regularly to ensure cleanliness standards are met. Address any deficiencies promptly and implement corrective actions as necessary.
• Inventory Management:Manage inventory of cleaning supplies and equipment. Order supplies as needed while adhering to budgetary constraints.
• Scheduling: Create weekly work schedules for housekeeping staff to ensure adequate coverage during peak times while considering employee availability.
• Guest Interaction: Respond promptly to guest requests or concerns regarding housekeeping services. Ensure that all guest interactions reflect the hotel’s commitment to excellence.
• Training & Development: Develop training programs for new hires on cleaning procedures, safety protocols, and customer service standards.
• Health & Safety Compliance: Ensure compliance with health and safety regulations in all housekeeping activities. Conduct regular safety audits and training sessions.

Qualifications

• Proven experience as a Housekeeping Supervisor or similar role in a hotel or luxury apartment setting.
• High school diploma or equivalent; further education in hospitality management is preferred.
• Strong knowledge of cleaning techniques, chemicals, equipment, and safety practices.
• Excellent organizational skills with the ability to manage multiple tasks effectively.
• Strong communication skills in English; additional languages are a plus.
• Ability to work flexible hours including weekends and holidays.