HR Administrative Manager at Borno Women Development Initiative (BOWDI)

General Position Summary

The Human Resources & Administrative Manager will manage the human resource operations function within all states of BOWDI implementation. S/he will assist the Head of Operations and Head of Programs in the achievement of BOWDI program objectives with the facilitation of recruitment, remuneration, and staff development issues in the Human Resources Development.

Essential Job Responsibilities

The roles and responsibilities of the HR Administrative Manager include but are not limited to:

STRATEGY & VISION

• Implement BOWDI HR systems and provide professional advice and coaching to managers, staff, and partners on daily HR issues.
• Collaborate with the Head of Operations to establish an annual HR work plan, set priorities, monitor work progress and ensure results are achieved according to schedule and set standards.
• Take the lead in conducting comprehensive training and professional development needs assessment and analysis and ensure the provision of focused and precise development programs for BOWDI staff and partners.

RECRUITMENT SELECTION AND ONBOARDING

• Ensure the recruitment of all staff adheres to the standing Recruiting Guideline and is in compliance with government regulations.
• Work with the HR Officer to ensure all new, staff receive orientation on BOWDI systems, policies and procedures.
• Work with the HR Officer to ensure all new hires receive personel ID card, email and all relevant documents upon starting their positions. This includes signing of job description, contract, policies and procedures especially the Staff Handbook and Security Manual.
• Ensure newly hired are informed and have access to BOWDI HR & Ethics guidance including BOWDIEssentials, Code of Conduct and Security and all relevant policies and are alerted to benefits. Continue with support and advice on policies, as required.
• Ensure a positive, equitable, and consistent employment experience for team members in all locations.

HUMAN RESOURCE MANAGEMENT

• Ensure common understanding and compliance with the Staff Handbook and other HR policies in all BOWDIOffices.
• Serve as a link between the HR team and employees by handling questions, interpreting and administering HR policies and procedures, and helping to resolve work-related problems.
• Timely collaboration with field HR members to ensure a connection, clear communication and synergy of HR initiatives and priorities.
• Ensure HR services follow proper methodology, policy application and are well documented.
• Ensure a positive, equitable, and consistent employment experience for team members in all locations.
• Ensure update and upkeep of tracking systems for all types of leave for all employees by the HR Team.
• Ensure that all national staff have an up-to-date relevant job description.
• Ensure efficient Performance Management Systems are in place and there is a clear understanding of Performance Management Tools.
• Identify training and development opportunities using staff performance and development plans as a standard and working with Unit Heads.
• Oversee the administration of compensation and benefits.
• Manage relationships with benefit providers and advocates on behalf of team members to resolve benefit issues.
• Oversee the clearance of terminated employees, as per BOWDI policies and procedures.
• Ensure all personnel, recruitment, and other HR files are maintained as per defined BOWDI protocols.
• Oversee record keeping through personnel files anddatabase that adheres to required BOWDI data management, donor, and local law regulations. Provide team members with information, tools and resources to improve performance & reach objectives.
• Maintain confidentiality of all staff personnel issues including disciplinary procedures and contracts/ pay rates.
• Manage and maintain office/work spaces in such a way that fosters a harmonious work environment that reinforces BOWDIs’ culture of innovation, influence and impact.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Ensure all interventions adhere to BOWDIs’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

TEAM MANAGEMENT

• Ensure prompt and consistent service to BOWDI team members.
• Encourage the ongoing development of the Human Resources staff.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews.
• Supervise, hire and orient new team members as necessary.
• Contribute to team-building efforts, help team members identify problem-solving options and ensure the integration of all team members into relevant decision-making

Security

• Ensure compliance with BOWDI security procedures and policies 
• Proactively ensure that team members operate in a secure environment and are aware of policies.
• Promote a safe and inclusive work environment that, regardless of the context, is consistent with BOWDIs’ culture of care.