Human Resource / Admin Officer at Pro-Wellness Humanitarian Initiative

Job Purpose

• The Human Resources and Administration Officer will be responsible for providing comprehensive support in the day-to-day operations of both the Human Resources and Administration departments.
• This dual role involves managing HR policies, recruitment, employee relations, performance management, training and development, as well as ensuring efficient administrative operations.
• The HR and Admin Officer will play a key role in fostering a positive organizational culture and ensuring compliance with labor laws and organizational policies.

Key Responsibilities
Human Resources Responsibilities:

• Recruitment Process Coordination: Manage the entire recruitment process, including job postings, resume screening, interviewing, and selection.
• New Employee Orientation: Conduct orientations for new employees and ensure all necessary documentation is completed.
• Employee Relations: Serve as a point of contact for employee concerns and grievances, and promote a positive work environment through employee engagement initiatives.
• Performance Management: Assist in the implementation and monitoring of performance management systems, coordinate performance appraisal processes, and provide support to managers and employees.
• Training and Development: Identify training needs, coordinate training programs, maintain training records, and evaluate the effectiveness of training programs.
• Compliance: Ensure compliance with labor laws and regulations, and assist in the development and implementation of HR policies and procedures.
• Employee Records Management: Maintain accurate employee records and ensure data accuracy in the HR information system.
• HR Reporting: Prepare HR reports and metrics as required.

Administration Responsibilities

• Administrative Operations Oversight: Oversee day-to-day administrative operations, including office supplies management and facility maintenance.
• Logistics Coordination: Coordinate office logistics and support services, ensuring smooth operation of office activities.
• Record Maintenance: Maintain accurate and up-to-date administrative records, ensuring proper filing and documentation of all activities.
• Support to Senior Management: Provide administrative support to senior management, including coordinating meetings, events, and travel arrangements.
• Policy Implementation: Assist in the development, implementation, and monitoring of HR and administrative policies and procedures.
• Health and Safety Compliance: Ensure the workplace complies with health and safety regulations.
• Office Management: Manage office equipment and liaise with suppliers for maintenance and procurement.

Additional Responsibilities:

• Employee Engagement: Develop and implement employee engagement initiatives to foster a positive organizational culture.
• Conflict Resolution: Mediate and resolve workplace conflicts, ensuring a harmonious working environment.
• Payroll and Benefits Administration: Support payroll and benefits administration processes.
• HR Projects: Participate in and lead HR projects as needed, contributing to continuous improvement initiatives.
• Administrative Projects: Lead and participate in administrative projects to improve office operations and efficiency.

Qualifications and Experience:

• Education: B.Sc./HND in Human Resources, Business Administration, or a related field.
• Experience: Minimum of 3-5 years of experience in human resources and administrative roles.

Skills:

• Strong knowledge of HR practices and labour laws.
• Excellent interpersonal and communication skills.
• Proficiency in HR software and Microsoft Office Suite.
• Strong organizational and time management skills.
• Ability to handle confidential information with discretion.

Key Competencies:

• Attention to Detail: Ensuring accuracy in all HR and administrative tasks.
• Problem-Solving: Ability to address and resolve issues effectively.
• Team Player: Willingness to collaborate and support colleagues.
• Adaptability: Flexibility in managing diverse tasks and changing priorities.
• Conflict Resolution: Effective in mediating and resolving workplace conflicts.
• Leadership: Ability to lead HR and administrative initiatives and influence organizational culture positively.
• Multitasking: Capable of managing multiple responsibilities and tasks efficiently.