ICT & PR Manager at Biz Afric Solutions

Job Description

• As an ICT / PR Manager, your primary responsibility is to oversee all aspects of the academy's information technology systems and contribute to public relations management.

Responsibilities

• Develop and implement an ICT strategy aligned with the academy's goals and objectives.
• Stay updated with emerging technologies and recommend strategic IT investments.
• Oversee the design, implementation, and maintenance of the academy's ICT infrastructure.
• Ensure network security, reliability, and high availability of IT services.
• Lead the tech support team in providing timely and effective support to end-users.
• Establish and maintain a helpdesk system for logging, tracking, and resolving IT issues.
• Manage the procurement of IT hardware, software, and services, ensuring cost-effectiveness and quality.
• Develop and implement a preventive maintenance program for IT systems and equipment.
• Oversee the management and maintenance of the academy's website and digital content.
• Collaborate with content creators and the digital marketing team to ensure relevant and engaging brand promotion through digital marketing
• Contribute to overall PR strategy
• Implement and enforce data security policies and procedures to safeguard sensitive information.
• Ensure compliance with relevant data protection and privacy regulations.
• Build and maintain relationships with IT vendors, service providers, and relevant stakeholders.
• Monitor vendor performance and negotiate contracts for IT products and services.
• Develop and manage the IT budget, ensuring optimal utilization of resources.
• Identify cost-saving opportunities and implement measures to control IT expenses.

Requirements

• B.Sc / HND in Computer Science, ICT, or a related field. Additional ICT certifications are preferred.
• Proven experience in IT and PR management, preferably in an educational or training institution.
• Strong knowledge of ICT infrastructure, network management, cybersecurity, and data protection.
• Proficiency in IT procurement, vendor management, and budgeting.
• Experience in website management, content creation, and digital marketing is a plus.
• Excellent organizational and multitasking skills, with the ability to prioritize tasks and manage multiple projects.
• Effective communication and interpersonal skills to collaborate with diverse stakeholders.
• Leadership qualities and the ability to motivate and guide the IT team.
• Problem-solving abilities and the capacity to adapt to changing IT environments.
• Ethical conduct and a commitment to IT integrity and compliance.
• Applicant must necessarily be residing in Lagos.