Information Technology (IT) Officer at The Nigerian Association of Chambers of Commerce, Industry, Mines, and Agriculture (NACCIMA)

Job Code: NVC004

Job Summary

• We are looking for a highly capable IT Support Specialist to provide technical assistance to our staff.
• In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.
• You will also be required to advise on IT equipment upgrades.

Key Duties and Responsibilities

• Provide IT support, training, and orientation for employees.
• Offer troubleshooting, support, and repair when IT equipment or networks malfunction.
• Database Management
• Work with the Information Technology Committee on technology initiatives.
• Documents daily tasks, training, and support sessions to inform the organisation better regarding IT support needs
• Maintains records of hardware and software inventory
• Assists with maintaining information security through controlled hardware or software installation and staff education.
• Follows emergency plans for equipment, power, or security failures when necessary and protects data and security
• Ability to support commonly used end user software applications like MS Office etc.
• Ability to setup new PC5/Laptops with requisite operating system and commonly used end user software as per the policy of the organization.

Qualifications, Experience and Skills

• B.Sc in Computer Science with +3 years of experience.
• Certified IT Professionals (CISCO, MSCE, C0mpTIA-A.. ITIL) preferred
• Excellent communication skills — Verbal & Written
• Able to work independently as well as team player in a multi-cultural and challenging environment.