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Tezza”(te-zza) from the Italian word "Completezza” embodies our commitment to providing IT and Business Solutions that are comprehensive, through and complete. We specialize in providing personalized Software Quality Assurance and Testing Services within a streamlined, phased delivery channel. With a primary goal of putting technological solu...
A service delivery manager is in charge of ensuring that services are delivered to the clients of a business in an efficient manner. They are in charge of a number of activities, including project team leadership, quality issues resolution, progress monitoring, tracking KPIs, and managing budgets. A service delivery manager plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.
Duties, Responsibilities & Key Performance Indicators
Stakeholder Communication
Relationship & Human Resource Management
Service Management
Transformation
Reporting
Academic & Professional Requirements
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