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The International Rescue Committee (IRC) is a global humanitarian aid, relief and development nongovernmental organization. Founded in 1933 at the request of Albert Einstein, the IRC offers emergency aid and long-term assistance to refugees and those displaced by war, persecution or natural disaster. The IRC is currently working in over 40 countries and 22 U...
Sector: Information Technology
Employment Category: Fixed Term
Employment Type: Full-Time
Open to Expatriates: No
Location: Maiduguri, Nigeria
Job Description
The International Rescue Committee (IRC) is among the world’s leading nonprofit humanitarian relief and development organizations. Founded in 1933 at the request of Albert Einstein, the IRC’s mission is to assist those whose lives and livelihoods have been shattered by conflict and disaster to survive, recover and gain control over their lives. The organization has been at the forefront of virtually every major humanitarian initiative for the last 80 years. At work today in over 40 countries and 29 U.S. cities, we restore safety, dignity and hope to millions who are uprooted and struggling to endure. The IRC leads the way from harm to home.
Scope:
The IT Department supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world, including many technologically challenging locations. An integral component of this effort is ensuring that Country Programs have the capacity to implement and support these IT initiatives effectively across the country offices and in the field sites.
Reporting to the IT Manager the IT Officer will provide desktop support services to end users and be in charge of the office Network infrastructure configuration and management and Server system administration in the office under his purview. This also includes computers and end users applications installations, mobile devices configurations, installation and configuration of network printers and other computers peripherals and all aspects local domain Active Directory management.
A key aspect of this role is ensuring all technology implementations in-country conforms to the global IT policies and procedures hence working closely with Country IT and Regional IT lead is vital.
Position Holder serves as focal person for IRC IT operations in the deep field sites of Monguno and Gwoza as well as any new deep field office in Borno State, while seating at and also supporting the Maiduguri office.
Major Responsibilities:
Key Working Relationships:
Position Reports to: IT Manager/Coordinator.
Position directly supervises: IT Assistant if applicable
Indirectly Reports: IT Coordinator if applicable
Indirectly supervises: IT Assistant if applicable
Other internal and/or external contacts:
Internal:
Program Coordinators, Finance Controller, HR & Supply Chain Coordinators, Field Coordinators
External:
Vendors and Consultants
Qualifications
Education: Bachelor’s degree in Computer Engineering and/or equivalent in relevant field
Technical Skills & Experience:
Soft Skills and Competencies:
Language Skills: Excellent English and other major Country languages communication skills including speaking, listening and writing. Knowledge of Hausa will be an added advantage
Computer Skill: Good proficiency in supporting industry standard IT infrastructure and applications
Certificates or Licenses: A+, ITIL or similar certifications preferred
Ability to Travel: 30 % of time if applicable
Standards of Professional Conduct; The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way – Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation, Combating Trafficking in Persons and several others.
Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.
Working Environment
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.
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