Key Account Acquisition Lead at Terminal Africa Inc

Duties & Responsibilities

• Develop trust relationships with a portfolio of major potential customers
• Acquire key customers
• Drive revenue
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Generate new sales that will turn into long-lasting relationships
• Prepare regular progress reports and forecasts to be internal and external stakeholders using key account metrics.
• Hit target quotas for set KPIs (Transaction value, volume, and revenue).
• Engaging with top merchants to introduce them to our products
• Have a good understanding of the business's products or services and be able to advise others about them
• Setting goals and developing plans for business and revenue growth
• Design and ensure implementation of scalable sales strategy for team membersKey Result Areas
• Number of new key accounts acquired and converted
• Achievement of current Revenue Targets
• Transaction Volume/Count of Current & Repeated Sales
• Customer retention rate - Lifetime value of our Merchants
• Marginal incremental Revenue month-on-month
• Growth in the channel sales network
• Activity Ratio for Merchants

Qualifications &Skills :

• B.Sc / HND in Business, Marketing, Sales, and any related course
• Relevant prior experience of 3+ years as a Merchant Acquisition Executive in the logistics industry
• Strong oral and written communication skills, with experience presenting data interpretation and insights to non-technical audiences
• Experience in sales and acquisition
• A mission-driven individual with strong judgment, interpersonal skills, and an ability to thrive in a fast-paced environment