Loan Officer at SeamlessHR Limited

JOB DESCRIPTION

• Work closely with our Head of Credit Products to increase loan adoption and achieve the targeted growth for the portfolio.
• Manage existing customers and ensure seamless collections of their facilities.
• Draw insights from customer feedbacks, competition and intuitions to improve user experience and to innovate new products.
• Set ambitious goals for yourself and our team. Manage workflow to ship deliverables on time.
• Work closely with the engineering, design, marketing, and analytics teams across our global offices to grow our customer base through conversion rate optimisation, retention, and re-engagement initiatives.
• Keep up-to-date with relevant trends and practices within the tech industry, especially SaaS.
• Apply and promote SeamlessHR culture and core values at all times. 

JOB EXPERIENCE

• You have 4-6 years of experience (3+ in credit sales or relationship management) with demonstrated ability to convert leads to customers and to achieve set target.
• You have demonstrable experience in managing people and/or teams.
• You have proven intuition and skills for solving customer problems.
• You have top-notch analytical abilities; you measure initiatives quantitatively, and you draw actionable insights to guide decisions.
• You are creative and have a track record of testing and launching new ideas.
• You know that startups are a team sport. You listen to others, speak your mind, and ask questions. You are a great collaborator, learner and teacher.
• You possess effective written and verbal communication skills.
• You are resourceful; you know how to do more with less and you’ve worked in lean teams that have had a large impact. You are not afraid of big challenges, and you get the job done.
• Experience in banking products is an added advantage.
• Familiarity with SQL is an added advantage.

JOB BENEFITS

• Competitive salary. 
• Great work culture and multiple opportunities for growth and self-development. 
• 15 days of annual leave, excluding federal public holidays. 
• Health insurance coverage. 
• Monthly employer pension contribution. 
• On-site recreational/work-out facilities. 
• Flexible/hybrid work arrangements. 
• An opportunity to play an important role in building one of the top SaaS start-ups in the global emerging market.