LTL Supervisor at Speedaf Nigeria Limited

Responsibilities

• Lead, supervise, and evaluate the performance of LTL drivers and logistics personnel.
• Conduct regular team meetings and training sessions.
• Develop driver schedules and ensure optimal staffing levels.
• Address and resolve personnel issues and concerns promptly.
• Oversee daily LTL operations, including dispatching, routing, and tracking shipments.
• Ensure efficient and cost-effective utilization of vehicles and drivers.
• Monitor and manage shipment schedules to meet delivery deadlines.
• Coordinate with customers and internal teams to handle special delivery requests and address any issues.
• Ensure compliance with SOP regulations, safety standards, and company policies.
• Prepare for and participate in audits and inspections.
• Implement and monitor process improvements to enhance delivery efficiency and reduce costs.
• Collect and analyze data to identify trends and areas for improvement.
• Develop and update standard operating procedures (SOPs) for the LTL department.
• Ensure all drivers adhere to safety protocols and use personal protective equipment (PPE).
• Investigate and address any safety incidents or near-misses promptly.
• Serve as the primary point of contact between drivers, logistics staff, and other departments.
• Provide regular updates and reports to management regarding LTL operations.
• Communicate effectively with customers to ensure high levels of satisfaction.

Job Qualifications

• Minimum of 5 years of experience in logistics management, with a focus on Less Than Truckload (LTL) operations.
• Proven track record of leading and managing logistics teams, including drivers and other personnel.
• Experience in dispatching, routing, and tracking LTL shipments in a fast-paced environment.
• Strong leadership and supervisory skills with the ability to manage and evaluate the performance of drivers and logistics personnel.
• Ability to handle special delivery requests and coordinate effectively with customers and internal teams.
• Comprehensive understanding of SOP regulations, safety standards, and company policies.
• Experience in implementing and monitoring process improvements to enhance delivery efficiency and reduce costs.
• Strong skills in developing and updating standard operating procedures (SOPs) for logistics operations.
• Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred. Equivalent experience in logistics management may be considered.
• Proficiency in logistics software and tools for dispatching, routing, and tracking shipments.
• Strong analytical skills with the ability to interpret and act on data to improve operations.