Manager, Disaster Recovery - Information Technology at MTN Nigeria

Job Identification: 1509
Job Schedule: Full time
Job Category: MTN Level 3
Reports To: Senior Manager, Governance and Service Resilience
Division: Information Technology

Job Description

• Performs business continuity and disaster recovery planning and analysis for medium to highly complex assignments.
• Work with Business Continuity management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.
• Establish and maintain the overall plans for executing all DR procedures and understand their interdependencies.
• Establish and maintain detailed DR communications and command and control plans through a change management process.
• Work with the IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.
• Develop and understand all testing necessary for a successful DR execution.
• Schedule and lead all DR exercises.
• Provide ongoing feedback for risk management, mitigation, and prevention.
• Represent disaster recovery cost requirements in the annual budgeting process.
• Regularly report Disaster Recovery activities to upper management.
• Act as liaison for auditing and examination of disaster recovery processes.
• Work on multiple projects as a lead on business continuity and disaster recovery planning components.
• Serves as a subject matter expert in disaster recovery and business continuity planning
• Develop and implement a plan to provide fail-over capacity of all mission critical servers, applications and networks from service-based execution.
• Develop, review and standardize from service-view all recovery process and procedural standards to address routine, backup, redundancy and recovery architectures.
• Support the implementation of a Business Impact Analysis and business continuity plans
• Ensure the company’s data, data systems, infrastructure and networks are recoverable in the event of a disaster.
• Perform and analyze disaster simulations for the prompt restoration of services.
• Actively participates in Incident & Problem management of major incidents and facilitates service recovery
• Investigate current performance areas of IT Systems disaster recovery infrastructure and identify bottlenecks and develop ideas for performance improvements and implementation.
• Track and monitor the implementation of changes that may impact Business Service Continuity 
• Develop, track and report all operations issues as it relates to Business Service Continuity.
• Develops all DR assurance testing activities, i.e. switchover/failover tests, dry runs and back/up recovery activities and ensure they are up to date. 
• Lead and direct disaster recovery testing for all Mission Critical Processes
• Support in the tracking of all IT related Risk and update Risk Register accordingly 
• Develop and update all Business Continuity PPPs
• Own Business Resilience/Technology Resilience Maturity Index annual target, measurement and improvement plan.

Education

• First Degree or HND in Computer Science/Engineering, Information Systems or a related field
• Possession of appropriate certifications such as Certified Disaster Recovery Manager (PECB), cBCI – Business Continuity Manager, ISO 22301 - Foundation, Lead Implementer, etc. 
• Fluent in English.

Experience:

6 - 13 years experience which includes:

• Minimum of 5 years’ experience in business continuity and IT disaster recovery experience; with experience in supervising others
• Experience working in a medium-sized organization 
• In-depth knowledge of business process modelling, computer platforms, network and proven project management skills.
• Strong skills in testing emergency response, recovery support and business resumption procedures.
• Strong knowledge and understanding of current business continuity and disaster recovery planning techniques and technologies, as well as the methods used in performing risk analyses and business impact analyses.
• Experience in preparing, reviewing, and reporting disaster recovery metrics 
• A good understanding of available and emerging IT technologies (disaster recovery tools)
• Experience and understanding of Infrastructure Technologies, including Windows, Unix, Virtual Machines, Hyper Converged Infrastructure, SAN, SDN, Network and Database.
• Excellent communication and presentation skills.