Manager, Investigations & Intelligence at Interswitch

Department: GMD's Office

Job Description

• Reporting to the Head, Internal Audit, the Internal Audit Manager heading Investigation and Intelligence will manage individual assigned investigations and special intelligence reviews, liaising with relevant stakeholders and overseeing day-to-day corporate investigation operations and activities across the business. Each assigned investigation may be carried out individually or with the support of an internal audit/investigation staff or utilizing co-sourcing staff.
• The role requires the requisite investigation competencies and practical case handling of confidential ethics and other related violations.

Responsibilities

• Perform investigation of whistle-blower incidents, internal complaints and Code of Conduct breaches across the business
• Develop schedules, priorities, work procedures, for achieving investigation objectives and goals
• Assign and coach and supervise the daily activity and work of other auditors for quality assurance and adherence to approved methodologies where applicable
• Ensure working paper documentation supports efficient, accurate, reliable and effective reporting and conclusions
• Prepare draft reports/presentations summarizing results along with recommendation
• Follow-up on outstanding management actions from past investigations
• Foster an environment of Protecting People, Assets, and Reputation by developing, implementing, and continuously improving strategies and procedures for incident prevention, intelligence sharing, and incident resolution
• Ensure investigations are safely and professionally executed to protect the organisation
• Identify sources of insider threats and provide advice to the business on measures to prevent and/ or protect against such threats
• Collate and analyze investigation-related information
• Develop and report intelligence and investigation-related metrics for reporting
• Build strong working relationships with functions and line managers to effectively assist with investigations across their teams and functions
• Champion alignment of the company’s investigation and intelligence processes and procedures to global security best practices
• Collaborate with compliance team on ethical practice and fair business dealing
• Demonstrate good judgement in selection and execution of investigation tactics to investigate and resolve cases
• Engage with business process owners in their responsibilities regarding internal control compliance
• Keep abreast of new trends in investigation methodologies and standards
• Use CAAT Tools in data analysis for investigation and intelligence purpose
• Leverage appropriate resources, technology, information, and tactics during investigations
• Perform other tasks and duties as assigned by the Head Internal Audit

Requirements

• Bachelor's Degree in any Social Science discipline
• Relevant professional qualification - CFE, CIA; CISA; ACA
• 7 to 10 years relevant experience in Audit and investigations (including 3 years in a Managerial position)
• Prior experience working with a Big 4 Professional service firm, financial services or technology company will be an advantage
• Experience in data analytics
• Problem solving skills and ability to work under pressure