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Credit Direct Limited is a non-bank finance company with its Head-Quarters in Lagos, Nigeria. The company was established in 2006 and is focused on providing Payroll based consumer loans to eligible individuals. The Company currently operates in 25 states in Nigeria including the Federal Capital Territory- Abuja. With a staff strength of over 1000 employees and an active customer base in excess of 300,000, Credit Direct Limited is positioning itself to become the dominant market leader in the unsecured micro-lending (payroll lending) space in Nigeria and indeed Sub-Saharan Africa.
JOB SUMMARY
Credit Direct has recently launched its digital business with a goal of becoming the foremost player in the embedded finance ecosystem servicing at least 1 million customers in the next two years. With this expansion comes the need to bring onboard an operations manager that has vast knowledge of the digital ecosystem trends and able to implement best practices that delights customers. As the operations manager, you will play a pivotal role in ensuring the smooth and efficient functioning of various operational aspects. You will be responsible for overseeing and optimizing processes, managing a team, and implementing strategies to enhance overall operational effectiveness.
Key Responsibilities:
Process Optimization
Team Management
Quality Assurance
Collaboration with Other Stakeholders
Innovation and Automation
Tracking, Reporting and Analysis
Compliance and Regulatory Adherence
Qualifications:
Experience
Person Specification
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