Operator Relations (Senior Manager) - MEA at Sinch

Role and Responsibilities

• As Operator Relations (Senior Manager) you will be an integral part of our operator-facing commercial team, reporting to Head of Operator Relations, MEA.
• Your objective will be managing relationships with existing operator partners, acquiring and managing new operator partners, and ensuring that Sinch’s partnerships with these operators are optimised over time.

As Operator Relations (Senior Manager) you will:

• Identify joint Sinch opportunities, beyond A2P SMS termination, with mobile operators in your region and work together with the wider Sinch sales team to develop and close opportunities for Sinch’s operator portfolio of products and services.
• Formulate and continuously adapt the plan for operator relations in your region.
• Drive the end-to-end processes from identifying key persons, initial contact, building trust and agreement signature with target operators.
• Drive the process with the Sinch technical team to set-up new connections post signature of agreement.
• Closely follow regional industry developments, and formulate plans for non-SMS services with operators, such as RCS, Mobile Identity and others to ensure that Sinch is at the forefront of sourcing such services and thereby making them available to include in services offered to enterprises

Requirements

• The successful candidate is a natural networker and comfortable working with decision makers on all levels, including both technical and commercial.
• You have excellent writing, presentation and communication skills and take full ownership of the results.
• 5-10 years of experience from sales or other commercial roles, towards mobile operators in the region.
• Experience in messaging (A2P), voice, or related wholesale services.
• Determined, self starter and analytical with excellent communication skills
• Degree in business or similar field.
• Established C-Level / senior management network from the industry and region.
• Fluency in English, both written and spoken.

You will stand out in the crowd if you have:

• Knowledge additional languages, specifically French or Arabic.
• A solid technical and commercial understanding gained from a commercial role in a technology company.
• Experience working in an international environment.