People Operations Associate at Chowdeck

Job Summary

• We’re looking for someone to play a crucial role in supporting our human resources and administrative functions.
• You will work closely with the HR team to ensure smooth operations on everything related to employee lifecycle management, compliance, HR programs, vendor management and keeping our employees happy.
• This position requires a detail-oriented person with strong organizational skills and a passion for creating a positive employee experience.
• You'll work side by side with a tight-knit team of creative problem solvers who will value you, motivate you to meet high expectations, and actively create a supportive, nurturing space to accelerate your career.
• We care deeply about the employee experience at Chowdeck so as a member of this team, you will be directly responsible for helping us achieve employee satisfaction .
• This role reports to the Head of People & Culture.

Responsibilities

• Assist in the onboarding and offboarding processes for new or exiting employees, including preparing paperwork, handling orientation sessions, coordinating overall onboarding flow etc.
• Maintain accurate employee records and ensure all documentation is up to date and compliant with legal requirements.
• Support employees with HR-related questions and escalate issues as needed.
• Handle day-to-day administrative tasks such as drafting HR policies, updating employee handbooks, and managing HR systems (HRIS).
• Prepare and maintain reports related to HR metrics.
• Assist in conducting salary benchmarking and compensation analysis as needed.
• Manage the careers inbox daily, responding to inquiries and forwarding relevant information to appropriate team members.
• Assist in recruitment efforts by coordinating with hiring managers and candidates to facilitate the recruitment process and ensure a positive candidate experience.
• Stay updated on labor laws and regulations to ensure company compliance.
• Procure vendors when needed and manage relationships to ensure quality service delivery and cost-effectiveness.
• Assist in planning and organizing company events such as retreats, end-of-year parties, and other company gatherings.
• Handle procurement of items like gifts and other supplies required for events and day-to-day operations.
• Support the administration of employee experience programs or perks.

Requirements

• Have 1 - 3 years prior experience in human resources or related fields, demonstrating proficiency in employee lifecycle management, HR administration, event management or similar roles.
• Have a solid understanding of HR principles and practices, including recruitment, onboarding, compliance, and employee relations.
• Have excellent organizational skills and the ability to manage multiple tasks efficiently.
• Can communicate effectively with diverse stakeholders, both verbally and in writing, ensuring clear and concise delivery of information.
• Are great at problem-solving and finding effective solutions while maintaining high standards and complying with regulations.
• Are dedicated to optimizing processes to achieve high-quality outcomes.
• Have a deep and unrelenting focus on employee satisfaction and experience, ensuring that their needs and expectations are met with professionalism and empathy.