Performance Officer at Legend Internet Limited

Job Description

• As a Performance Officer at Legend Internet Limited, your primary responsibility is to continuously evaluate, analyze, and optimize performance to ensure the organization achieves its objectives more efficiently and effectively.
• You play a crucial role in contributing to the overall success of Legend by making data-based decisions.
• This role involves maintaining performance metrics, driving adherence to the Performance Management cycle, and resolving issues arising from performance evaluations.

Key Responsibilities

• Maintain a comprehensive database of performance metrics and measures for assessing and monitoring performance. Provide recommendations on their applicability and effectiveness.
• Ensure that high-performing employees are recognized and rewarded for their contributions, while underperforming employees are either penalized or provided with necessary support for improvement.
• Drive adherence to the Performance Management cycle, ensuring that performance evaluations are conducted regularly and consistently across the organization.
• Serve as the first-line resolution for all issues arising from the Performance Management cycle, addressing concerns and providing guidance as needed.
• Collate and process all performance appraisals across the company, compiling data for onward reporting to Executive Management.
• Assist Line Managers and Supervisors in identifying development and career-related issues for staff based on performance appraisal results.

Key Performance Indicators (KPIs):

• Performance Monitoring
• Analysis and Reporting
• Process Efficiency
• Process Compliance.

Qualifications, Knowledge, Skills and Abilities (KSA)

• Bachelor's Degree in Business, Human Resources, or a related field.
• Proven experience in performance management or a related role.
• Strong analytical and data interpretation skills
• Excellent communication and interpersonal skills.
• Knowledge of performance appraisal processes and best practices.
• Ability to make data-based decisions and recommendations.